Associate, Office Services

Global Strategy Group (GSG) works at the intersection of business, politics, and causes. Our team is made up of a great group of professionals who come from various backgrounds in strategic communications, research, and public affairs. Our culture and values play an integral role in how we operate, and we work hard to bring passion, energy, and drive to everything we do! Global Strategy Group is the go-to public affairs, communications, and research partner for brands, causes, and campaigns. We work with our clients to build their reputation, tackle big challenges, and win. We are seeking a Officer Services Associate to join our team. This role combines front desk responsibilities with broader administrative support for the New York office and senior staff. The ideal candidate is highly organized, personable and proactive. The Associate should be comfortable juggling daily operational asks while managing scheduling, event coordination and occasional travel.
This is a fully in-person position with the expectation that you will be on-site 5 days a week 

Responsibilities

• Office Services Responsibilities
• Greet office visitors in a welcoming and professional manner; provide assistance in navigating the office and connecting with their contacts
• Maintain daily office needs, including, but not limited to:
• Receive, sort, and distribute incoming mail and deliveries
• Arrange for messenger services & outgoing mail, including certified mail and other sensitive materials
• Answer and politely screen incoming calls on a multi-line phone system covering multiple offices. Take detailed accurate messages to relay to the appropriate team members for follow-up.
• Manage conference room calendars and resolve booking conflicts in a timely fashion
• Maintain office supplies and kitchen/pantry stock, ensuring that the office is always ready to receive guests and make a good impression.
• Assist with planning and set-up of client meetings and company events, including catering/room set-up, guest registration, and creating name tags/signage/other event specific media as need
• Provide additional administrative support as needed.
• Execute daily print jobs and other process-related needs, as determined by the Executive Assistant.
• Update and maintain contacts and other records in Microsoft Dynamics


• Administrative Responsibilities
• Support calendar management, including scheduling meetings and proactively determining when travel is needed.
• Prepare and reconcile expense reports using Concur, and assist in entering billable hours entry into Microsoft Dynamics for assigned team members
• Arrange complex and detailed travel plans, itineraries, and agendas; and compile documents for travel-related meetings, as needed
• Work closely with IT and Office Support to troubleshoot any technology (computer, printer, cell phone, etc.) or miscellaneous issues as needs arise
• Provide administrative support to senior staff as needed, which may include personal tasks such as coordinating travel or scheduling appointments
• Provide reliable coverage and cross-support for other administrative staff, when needed

Qualifications

• A minimum of 1 - 2 years of administrative or front desk experience
• Willingness and ability to be on-site 5 days per week in our NYC office
• Proficient with MS Office Suite (particularly Outlook + EXCEL) and Windows Computers
• Strong proficiency in calendar management and scheduling in Outlook
• Comfortable working with new technology and learning to troubleshoot technical problems
• Punctual and reliable, able to adjust schedule for occasional early morning or evening events.
• Handles sensitive information with integrity, discretion and professionalism
• Communicates clearly and confidently, and knows how to build strong relationships across teams
• Brings a helpful, solutions-oriented mindset and takes pride in making things run smoothly
• Stays organized and adaptable, juggling multiple priorities with attention to detail
• Takes initiative and stays calm under pressure, jumping in where needed to keep things moving
•  Bachelor’s degree or equivalent combination of education and experience

The base salary for this position is between $ 50,000 to $60,000 commensurate with experience. GSG provides a comprehensive benefits package including excellent coverage for medical, vision, and dental insurance; paid parental leave; generous time off and holidays; 401k with employer match; and additional benefits.  If this sounds like an opportunity for you, please send your information our way! When submitting your resume, please include a cover letter which highlights your relevant experience, along wi