Food and Beverage Manager - Franchised

Additional Information: This hotel is owned and operated by an independent franchisee, Mainsail Lodging. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Welcome to the Epicurean Hotel, a paradise for food lovers. Our passionate culinary team, led by our talented executive chef, works tirelessly to create dishes that are not only delicious but also visually stunning. We take great pride in using only the freshest, locally sourced ingredients to ensure the highest quality of our dishes.  

At our hotel, we believe that indulging in the pleasures of life is the ultimate tribute to it. We invite you to join us and experience all the flavors that life has to offer. If you share our passion, we would love to cook with you and add your special ingredient to our recipe.

Maintain compliance with Epicurean Hotel and Mainsail Lodging & Development company core values

Create a positive atmosphere for guests and team members

Manage the day to day operations, ensuring quality service standards are met and the guest experience is exceptional

Prepare all F&B team member schedules according to the business forecast, payroll budget guidelines, and productivity requirements; submit completed schedules to the General Manager and Human Resources when required

Review staffing levels to ensure exceptional guest service and operational needs are met and financial objectives are being met

Maintain regular attendance in compliance with Epicurean Hotel and Mainsail Lodging & Development’s policy, following a schedule which will vary according to the needs of the hotel

Maintain accurate payroll for all team members within the department.  Comply with deadlines to ensure proper hours, PTO, and Holidays are paid out correctly.

Participate in required meetings to include: Departmental, Staff, Manager, and any other meetings.  

Maintain high standards of personal appearance and grooming which includes wearing proper professional attire

Comply with all safety standards and regulations to encourage safe and efficient hotel operations and OSHA guidelines  

Respond to all guest requests, problems, complaints, and/or accidents at all F&B outlets in an attentive, courteous, and efficient manner including follow up to ensure guest satisfaction

Assist servers, server assistants, and hosts on the floor during meal periods and peak times

Supervise daily shift operations working with the Assistant Restaurant Managers

Conduct daily huddles at every shift to inform team of the hotel happenings

Conduct monthly meetings with department to review scores, training, and any hotel / department items.

Uphold standards regarding purchase orders, voucher of invoices, and checkbook accounting according to Mainsail Lodging & Development standards

Maintain service and sanitation standards in restaurant, bar/ lounge, and room service areas in compliance with the state regulations

Ensure team members are aware of all applicable laws regarding alcoholic beverages.  

Ensure compliance with all F&B policies and procedures by training, supervision, hands on approach, and follow- up

Control costs by conducting daily / monthly par checks and inventory to review portion control, reduce waste, and ensure no interruption of service

Monitor beverage staff to ensure proper portion control and maintain low beverage cost

Assist in the planning and adjusting of menus by consulting with the Executive Chef, include estimate of F&B costs

Monitor dining room floor and assist where needed

Conduct table touches during meals and/or upon guest departure to solicit feedback on the service, quality of food, and the overall impression of the experience to make adjustments when necessary

Ensure guest privacy and security by correctly following hotel procedures

Train, motivate, coach, counsel, and discipline all F&B team members according to the Epicurean Hotel standards

Promote open lines of communication with all management and team members and maintain a professional work environment

Ensure team members are treated fairly and equitably, prioritize team member retention

Monitor and track team member performance to ensure a “whole picture” review session

Conduct annual team member reviews  

Respond to emergency situations using information contained in Safety Data Sheets; keep SDSs current and easily available

Maintain a