CRM Business Partner

Job Description:

Job Title
SIBG CRM Business Partner

Collaborate with Innovative 3Mers Around the World

Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.

This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.

The Impact You’ll Make in this Role
A Salesforce CRM Business Partner typically plays a crucial role in aligning Salesforce CRM initiatives with the overall business strategy of an organization t o maximize the value derived from the organization’s investment in Salesforce by ensuring the CRM aligns with business commercial intensity goals.

As a SIBG CRM Business Partner you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Collaborate with senior management to define how Salesforce can support business strategies and objectives.
• Design and implementation of Salesforce projects, ensuring they meet the business requirements and are delivered on time and within budget.
• Serve as the primary liaison between business units, operations and IT teams, ensuring clear communication and understanding of goals, timelines, and requirements.
• Develop and deliver training programs to enhance user competency and adoption of Salesforce across the organization.
• Review and analyze the effectiveness of Salesforce solutions, recommending improvements and overseeing the implementation of enhancements.
• Develop and maintain dashboards and reports within Salesforce to help various departments track performance against KPIs.

Your Skills and Expertise ​

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

• Bachelor’s degree or higher (completed and verified prior to start) from an accredited institution.
• Three (3) years of Salesforce CRM Admin or related roles in a private, public, government or military environment.

Additional qualifications that could help you succeed even further in this role include:

• Bachelor’s degree in Business Administration, Computer Science, or related field.
• Trailblazer certifications on Sales and Mkt clouds
• PMO certification
• Extensive experience with Salesforce CRM, including a deep understanding of its capabilities and limitations.
• Strong project management skills and experience managing cross-functional teams.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Analytical and problem-solving skills, with the ability to interpret business needs and translate them into technical solutions.

Work location:

• Hybrid (2-3 day a week)
• US Maplewood

Travel: May include up to 15%

Relocation Assistance: May be authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being 

3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. 

Chat with Max

For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. 

Applicable to US Applicants Only:The expected compensation range for this position is $106,331 - $129,960, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.3m.com/3M/en_US/career