Become a part of our caring community and help us put health first
 

Become a part of our caring community

Join Humana’s Integrated Marketing Analytics team as a Senior Associate, Marketing Analytics Capabilities, where you’ll lead efforts to enhance and govern the tools and platforms that power our marketing analytics ecosystem.

Role Responsibilities

As a senior member of the Marketing Analytics Capabilities team, you will lead the development, governance, and adoption of marketing analytics tools that enable deep, strategic insights into campaign performance and business impact. You’ll own a portfolio of solutions, drive platform enhancements, and ensure marketers and analytics teams have access to an industry-leading toolset that supports data-driven decision-making.

Key responsibilities include:

• Lead the implementation and optimization of advanced analytics tools such as Media Mix Modeling (MMM) and other solutions to support strategic marketing performance measurement (e.g. multi-touch attribution).
• Establish and manage relationships with third-party partners for solutions including identity resolution, audience segmentation, and data enrichment.
• Collaborate with internal data scientists and marketing analytics peers to enable robust methodologies such as multi-touch attribution and predictive modeling.
• Drive adoption and governance of marketing analytics platforms, ensuring tools are well-documented, scalable, and aligned with business needs.
• Support continuous improvement of the analytics ecosystem by identifying gaps, recommending enhancements, and promoting best practices across teams.
• Serve as a subject matter expert on marketing analytics capabilities, providing guidance and training to stakeholders to maximize tool effectiveness and insight generation.

Use your skills to make an impact

Use your skills to make an impact
 

Required Qualifications

• Bachelor’s degree in Marketing, Information Systems, or a related field.
• 4+ years of experience in marketing analytics, data platforms, or business intelligence roles.
• Hands-on experience implementing or managing Media Mix Modeling (MMM) or Commercial Mix Modeling (CMM) solutions.
• Experience selecting, onboarding, and managing third-party vendors for marketing analytics solutions such as identity resolution, audience segmentation, and data enrichment, with a strong understanding of capabilities evaluation, integration planning, and ongoing performance oversight.
• Strong understanding of marketing attribution methodologies, including multi-touch attribution and predictive modeling.
• Minimum of 2 years of experience in communication and stakeholder engagement, with a proven ability to drive cross-functional alignment and successfully implement new processes.

Preferred Qualifications

• Experience working with identity resolution platforms such as LiveRamp, Neustar, or similar vendors, including integration, data onboarding, and match rate optimization.
• Familiarity with the Adobe Experience Cloud ecosystem, including tools like Adobe Analytics, Adobe Audience Manager, and Adobe Campaign.
• Experience supporting or implementing marketing data infrastructure within cloud environments (e.g., Snowflake, Azure, AWS).
• Exposure to healthcare or insurance environments.
• Knowledge of HIPAA and data privacy standards
• Experience with cloud platforms and marketing analytics environments.
• Exposure to data governance and compliance frameworks.

Work at Home Information

To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

• Satellite, cellular and microwave connection can be used only if approved by leadership

• Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Virtual Pre-Screen

• As part of our hiring process for this opportunity, we are using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valu