Product Mgmt/Strategy Snr Manager-ProdDev

We are looking for an energetic and talented individual to be a pivotal member of the product leadership team with a focus on delivering Industry Solutions based on Unifier.

The Senior Manager of Product Management is a member of the product management team that works closely with their Portfolio Lead to help manage a team of Product Managers to deliver Industry Solutions. 

The focus of the Senior Manager of Product Management will be to grow a team of Product Managers to act in a way to not simply deliver “features” but instead understand problems, collaboratively solving problems, and delivering solutions that customers love and use.  Like the Portfolio Lead, you will be measured on key KPIs including not just financial & ROI, but also adoption and satisfaction metrics for solutions.  In other words, do customer use the solution and do they like it.

You will drive for consistency, a culture of delivery and customer satisfaction, with 5 key measures:

1. Adoption “Are people using it?”
2. Customer Satisfaction “Do they like it?”
3. Financial “Are they buying it?”
4. ROI “Are we making money?”
5. Employee satisfaction “Are we aligned?”

 

Key Responsibilities 

This is a position that requires a combination of strong engagement and communication skills, people management, pragmatic thinking, tactical execution, and the ability to balance an ever-challenging mix of priorities and stakeholder views.  You should be experienced in creating people growth plans, participating in the creation of business plans, go to market plans and launch plans for a global business. You will be collaborating with your Portfolio Lead, Product Strategy, pre-Sales, Product Marketing, and internal teams focused on industry verticals to deliver solutions that grow the business. 

Key responsibilities include:

• Growing a team of Product Owners to excel in “building the solution right”.
• Understand the customer and their needs and is their advocate. 
• Understand the market, customers and product management strategy and convey these contexts to the team.
• Work with your Portfolio Lead and ensure the creation, management, and prioritisation of a solution backlog by your team, and for assessing whether what the team produces is appropriate to release to market.
• Ensure that what we build adds up to meaningful experiences for our customers.
• Support the Portfolio Lead in developing commercial and market plans.
• Ensure customer facing departments understand the changes we make to our products. 
• Proactively contribute to ongoing process improvement and ensure high quality outcomes for our customers.
• Pro-active in helping others through building capability and supporting peers.
• Communicate with and get buy in from key stakeholders, including external (our customers) and internal. Continue to make development, marketing, support and importantly sales and pre-sales feel good about your team’s offerings and direction.
• Make decisions based on specific and deep market and metrics analysis. 
• Work with the Portfolio Lead to measure and report on the success of your solutions, particularly around adoption and satisfaction.

The Senior Manager of Product Management will be a hands-on, flexible, results-oriented, and experienced product management professional.  This role combines a great instinct for evolving a solution culture; developing compelling solution with a strong focus on users; a technical aptitude to work with a world class development team; and the business sense to drive product goals and strategies. 

Leadership

• Ensure growth of Product Owners. 
• Ensure effective integration and co-ordination between the Product Management, Product Strategy, pre-Sales, Product Marketing, and internal teams focused on industry verticals.
• Ensure implementation of effective team management for all teams (regular meetings, workflow allocation, prioritization)

Commercial 

• Assist the Portfolio Lead with:
  • Managing the entire solution life cycle from strategic planning to tactical activities.
  • Work with Product Strategy to define market requirements for current and future solutions by conducting market research supported by on-going visits to customers and other industry stakeholders. 
  • Analyze potential partner relationships for the solution. 
  • Set and deliver commercial targets for the solution.

General 

• Understand the competitors’ products in terms of positioning, features and benefits, and account acquisition strategies
• Build an excellent knowledge of the Industries GBU products, mapping how the new product set interfaces to the existing solution set. 

Candidate Requirements

Required Skills and Experience

Essent