Central Route Dispatcher

• Responsible for the completion of regulatory reporting on shift.
• Provides day-to-day environmental support to open projects to ensure, compliance with environmental policies, requirements, and procedures.
  • Serves as a technical supervisor on matters relating to environmental spills.
• Responsible for oversite of projects including all phases of spill response including, working directly with clients to ensure a timely successful spill cleanup, regulatory compliance, client satisfaction with cost effectiveness in mind.
  • Dispatching of contractor for excavation, transportation and disposal of products.
• Oversees contractors in field to determine sources and methods of controlling pollutants in air, water and soil.
• Accurately log information from client interactions into ALERT systems; update in a timely and accurate manner so that clients can track services, inquiries and resolution.
• Dispatching of contractor for excavation, transportation and disposal of products.
• Communicate effectively to contractors, clients, regulatory officials, etc.…, through both written and verbal communication
• Return all internal and external calls, emails and facsimiles in a timely manner to ensure that customers’ concerns are understood, addressed and resolved in an efficient and complete manner as possible.
• Maintains professional competency in all aspects of the job.
• Perform other job-related duties as required.

 

POSITION QUALIFICATIONS:

• The ability to pass a background check is required
• Dispatch Managers work 12-hour shifts. May include nights, weekends and holidays.
• Ability to handle a high call volume, in a fast-paced environment dealing with emergency response calls.
• Capable of remaining calm, confident during stressful situations.
• Ability to adapt to a changing environment.
• They must be able to effectively communicate with others, including, clients, employees and outside professionals.
• Able to orchestrate large volumes of data while meeting critical deadlines.
• They must exemplify professionalism in personal appearance and demeanor.

 

To perform this job successfully, an individual must be able to accomplish (at a minimum) the position's skill areas. Listed below are the representative areas of knowledge, experience and abilities necessary to meet the position's essential requirements.  Reasonable accommodations may be made to enable individuals with disabilities to perform the Dispatch Manager function.

• A Bachelor’s degree in a related field: Environmental Science, Chemistry, Waste Management, Health, Safety, Emergency Management, (or similar major) or related field; or any equivalent combination of training, education and experience that demonstrates the ability to perform the duties of the position.
• Direct hazardous material response experience is required.
• HAZWOPER, IHMM, RCRA, DOT, OSHA training certificates.
• Conceptual and practical knowledge of groundwater and soil sampling.
• Must be eligible to work in the US.
• Have a working knowledge or have the ability and initiative to develop a working knowledge of, OSHA and RCRA, OSHA and DOT Regulations.
• The candidate MUST possess strong time management skills, attention to detail, organizational skills, & ability to manage multiple projects.
• Must be a team player and work to accomplish common goals in the department
• Data entry, excellent written and verbal communication.
• Skills/Knowledge:
• Must be computer literate, well versed in standard office word and spreadsheet programs, as well as software used by ERTS.
• The candidate MUST possess strong time management skills, attention to detail, organizational skills, & ability to manage multiple projects.

 

Skills/Knowledge:

• Must be computer literate, well versed in standard office word and spreadsheet programs, as well as software used by ERTS.
• The candidate MUST possess strong time management skills, attention to detail, organizational skills, & ability to manage multiple projects.

 

Physical Requirements:

The physical demands following are representative of thos