Senior Manager, Software Engineering

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

As a Senior Manager in the Acceptance Solutions, Professional Services team, you will pave the way to deliver amazing features with the highest quality for CyberSource's strategic clients (merchants, acquirers and technology partners). Leading design, enhancements and the piloting of solutions across payment acceptance, payment security, payment analytics, fraud management and reporting. You will work with colleagues, who will support and challenge you daily. You will lead teams tasked with multiple projects ranging from full stack development of real-time transactional services, REST services API, Container based services to highly functional, secure, scalable and resilient real time and batching systems. You must be a self-starter, detail-oriented, have the ability to work in a fast-paced and highly dynamic environment, and be able to prioritize multiple demands. You will be responsible for creating and implementing best practices, finding areas of improvements, and coordinating multiple work streams.

Essential Functions

• The creation of conceptual approach, technical analysis, design, development, unit testing, deploy and support activities.
• Collaboration with business partners on requirements elaboration, workflow design, configuration, and business re-engineering.
• Leading agile development teams in designing, developing, testing, supporting technical solutions across a full stack of development tools and technologies.
• Evaluate options and provide recommendation on scope and scale of effort required to implement final requirements.
• Able to work on multiple projects and initiatives with different/competing timelines and demands.
• Collaborate with product vendors and systems integrators on delivery of solutions.
• Work with delivery partners to review and finalize technical specifications, code review, version management, and implementation related activities.
• Work with limited direction, usually within a complex environment, to drive delivery of solutions and meet service levels.
• Collaborate across global businesses and technology organizations, providing sound business analysis, process, and change leadership.
• Hire and develop a diverse team of talented engineers.
• Coach/mentor others within sub-function. 
• Teach others through informal sessions such as brown bags and tech talks.
• Participation in support activities such as troubleshooting, defect research, code promotion, and configuration.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications

• 8+ years of relevant work experience and a Bachelors degree, OR 11+ years of relevant work experience


Preferred Qualifications

• 9+ years of work experience and a Bachelor’s Degree or 7 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 5 years of experience with a PhD.
• 2+ years of work experience leading engineering teams.
• Deep understanding of enterprise architecture and operational best practices for building and maintaining highly available / scalable applications.
• You have experience with consumer facing application development.
• Proven track record of responsibilities as a technical lead.
• Experience with Core Java, JEE technologies, Web technologies, JavaScript and container-based technologies.
• Experience with analytic techniques including process modeling, requirements elaboration, data modeling, and business use case and user interface prototyping.
• Experience with translating business requirements into technical designs.
• Experience with designing and building integrations using Docker, Kubernetes, Java, JavaScript, REST an