Service Coordinator

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.   

Are you ready to make your next career move to join our team and support your local territory as our Service Coordinator for KONE Detroit?   

• Do you enjoy working in a fast-paced environment?  

• Are you able to collaborate with all levels of the organization to achieve business goals?  

• Have you developed a proficiency with office management tools (e.g. Microsoft Office Suite, SAP, etc.)? 

• Do you have a customer service mindset? 

• Have your organizational skills supported colleagues in their responsibilities? 

  
If you answered a resounding YES to these questions, then we have an amazing opportunity for you!   

As our Service Coordinator, you will collaborate with all key stakeholders, such as Service leaders, Service Sales, and technicians, during maintenance and repair projects. This includes coordinating with customers, managing the schedule, and pushing forward submittals to name a few responsibilities. You would own the administrative workload of the Manager, Supervisors and Salespersons so that they can maximize the time they spend on the customer and our field forces. 

You will bring 2+ years of relevant customer service expertise, ideally within the building services industry, and an appetite for learning an exciting and new fie