Senior Business Technology Analyst

Minimum Pay Rate: $111,092.80 

Maximum Pay Rate: $147,201.60 

Civil Service Status: Civil Service 

Apply by Date: 04/05/2024 

Posting Type: Open 

 

This position will provide analytical support to the IT Strategy & Governance team to align IT strategies with SMUD's strategic objectives. This role will foster strong relationships with key stakeholders, understand their needs, and identify opportunities where IT solutions can drive business success. The successful candidate will require an understanding of business functionality/requirements, develop strategic plans, and communicate IT capabilities and constraints to ensure alignment with organizational objectives. This position will serve as a key role across the IT PMO and IT BRM teams to ensure all of SMUD's business units are supported. This role will interact with senior leaders, project managers, business relationship managers and other key stakeholders across the business and IT to achieve shared objectives. The successful candidate will have analytical skills, business acumen, and a collaboration mindset to help solve business problems and maximize value for SMUD.

Purpose

Provides analytical support to assigned business units and associated systems, applications, and activities by applying business and information technology solutions to a broad range of business unit processes and applications; functions as a specialist in one or more areas such as systems analysis, application development, or application support; acts as a local system administrator; performs table configuration and maintenance of software systems used to support business applications pertinent to the business unit.

Nature and Scope

This series describes classes assigned to Departmental Business Units. The primary focus of these classes is to support business unit systems, applications, and activities where depth of knowledge of business unit functions and processes are critical to job success. Business Technology Analysts function as "IT business specialists" where breadth of experience and knowledge in one or more areas of lT work such as systems analysis, application development, or application support are used in the development, management and maintenance of business unit systems and applications. This is the advanced journey or lead level of the series requiring knowledge of more complex business systems involving advanced technical features; serves as business unit subject matter expert and lead on major projects reviewing completed work for compliance to unit, department, or SMUD standards. May serve as the business unit project manager on major business unit projects.

Duties and Responsibilities

• Provides IT strategic, tactical, and operational planning to assigned business unit; plans and manages IT system; prepares and evaluates proposals to acquire and design business applications.
• Manages IT controls and security for the business unit; manages contracts for business unit systems.
• Prepares project budgets and monitors project costs.
• Directs and oversees the work of assigned business unit staff in a lead capacity.
• Acquires, designs, develops, modifies, tests, documents, implements and provides client training for business application solutions to meet business requirements using mainframe, PC, client server, and Intranet technologies.
• Develops and maintains training courses and materials that support business processes; prepares course agendas and schedules and provides initial coaching and on--going support for user community.
• Identifies and recommends opportunities to apply information technology to business unit functions and processes.
• Maintains and modifies system table configurations to support on-going business needs.
• Participates in or leads projects to reengineer business processes; serves as business unit contact/technical lead on enterprise application projects; plans or leads systems development projects.
• Troubleshoots and resolves complex application software problems and issues for business unit applications; coordinates problem resolution activities between users, technical support staff and/or vendors.
• Performs related duties as required.

Required Education

• High School diploma or equivalent

Required Experience Qualifications

Five or more (5+) years of experience developing and supporting major information or business technology systems related to the business unit being supported.

Knowledge Of

Principles and practices of lead supervision; principles and techniques of project management principles; advanced principles and concepts of data management; specialized business unit work processes and fundamentals; complex concepts of IT system applications, including desktop, client-server and mainframe environments; cen