Associate, Campaign Data Services

ABOUT THE JOB

The ACLU seeks a full-time position of Associate, Campaign Data Services in the Development Department of the ACLU’s National Office in New York, NY. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month. 

The ACLU’s passionate community of donors and activists is stronger than ever.  The mission of the ACLU’s Development Department is to unlock the full potential of donors and the ACLU as partners in the creation of a more perfect union.  We pursue our mission by building long-term donor relationships and organizational partnerships, by demonstrating impact in response to threats, by engaging donors how they wish to engage, by taking interest in our donors and facilitating personal action, by being accountable stewards of their funds, and by asking donors to consider giving the ACLU their full support. 

WHAT YOU'LL DO

Reporting to the Associate Director, Campaign Data Services, the Associate, Campaign Data Services is responsible for developing and executing audience selects for donor solicitations and cultivations, working closely with Analytics, Supporter Marketing, and Digital teams. Working closely with stakeholders in Retention, Upgrade, Sustainer teams, Planned Giving, and other teams , the Associate also optimizes donor audiences and testing for campaigns and conducts quality control. Data literacy, a customer-focused mindsest, and comfort collaborating with diverse teams are essential for success in this position.

YOUR DAY TO DAY 

• Using a combination of outputs from Hightouch, advanced SQL queries, and other technologies as they evolve, extract data from the ACLU data warehouse to fulfill monthly, weekly, and ad-hoc campaign data requests according to specified mail plans
• Ensure the accurate and timely delivery of counts and selects specified by stakeholders
• Update audiences and write and run ad-hoc SQL queries for audience planning and ad-hoc donor data lists as needed
• Prepare and run uploads for campaign membership
• Create and maintain supplementary SQL tables as needed
• Ensure the quality and accuracy of data with audience stakeholders for campaigns as directed
• Identify and escalate data hygiene issues, and help define solution with teams as needed

FUTURE ACLU'ERS WILL 

• Be committed to advancing the mission of the ACLU
• Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives
• Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts

WHAT YOU'LL BRING

• Prior experience working with direct marketing data
• Advanced skills in SQL
• Hands-on experience working with donor data and databases, preferably Salesforce
• Understanding of fundraising campaigns (renewals, appeals, reinstatements) and audiences in low and mid dollar fundraising programs

PREFERRED QUALIFICATIONS

• Experience with c3 and c4 fundraising
• Experience working at complex national or international nonprofits
• Experience with Salesforce platforms
• Experience with Hightouch audiences

COMPENSATION

The ACLU values equity, transparency, and clarity in pay. Consistent with the ACLU’s compensation philosophy, there is a set salary for this role. The annual salary for this position is $78,763 (Level J), reflective of a position based in New York, NY, where our National offices are headquartered. This salary will be subject to a locality adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting. 

ABOUT THE ACLU

The ACLU dares to create a more perfect union – beyond one person, party, or side. Our mission is to realize this promise of the United States Constitution for all and expand the reach of its guarantees.

For over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it’s ending mass incarceration, achieving full equality for the LGBTQ+ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people from government abuse and overreach.

Equity, diversity, and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. We are