Senior Manager, Benefits

You’re more valuable than ever – And that’s just how we’ll make you feel.

At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities.

The Senior Manager, Benefits collaborates within the People Team and other departments throughout the organization providing the Benefit, Leave, Health and Safety strategy for the organization. 

The Senior Manager, Benefits is responsible for the annual benefits open enrollment as well as benefits compliance such as ACA, Plan notices, COBRA, invoice payment, etc.).  The position is also responsible for the worker’s compensation program, safety program and OSHA compliance.  The Senior Manager, Benefits is responsible for leave administration and compliance with local and federal laws.

Job Requirements

Education

• Bachelor’s Degree required
• Degree in Human Resource Management, Business Administration or related field preferred

Work Experience

• Five years of benefits analyst experience required. 
• Two years of supervisory experience required.
• Health care experience in multi-state analysis preferred.   
• Experience in managing and implementing projects and strategic change initiatives required.
• Benefits experience preferred.
• Experience using Excel required.
• Workday experience preferred.

Required Licenses/Certifications

• CCP, PHR or SPHR or other Human Resource Certification preferred

Additional Knowledge, Skills and Abilities Required

Core Competencies: 

• Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront.
• Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency though process and other forms of innovation.
• Diversity and Inclusion:  Fosters diversity and inclusion, to be able to better understand team members, our customers and partners.  Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed.
• Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing theright thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect.
• Accountability:  Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities. 

DECISION MAKING – Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; cause change.

FLEXIBILITY - Open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with ambiguity.

INTERPERSONAL – Develops and maintains excellent working relationships within HR and other business departments.

BUILDING RAPPORT - Exercises skill and diplomacy to establish HR as a trusted, credible business partner; creates buy-in with customers.

ORAL COMMUNICATION - Expresses information (ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (technical, sensitive, controversial, etc.); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

PROBLEM SOLVING – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

SELF-MANAGEMENT – Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to a