Case Study Editor, Enterprise

Company Description

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. Since 2006, we’ve grown to over 10,000 employees and generated over $500 billion in sales for millions of merchants in 175 countries. Every 28 seconds, an entrepreneur on Shopify makes their first sale.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About you

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone
• Excel by seeking professional and personal hypergrowth
• Keep up with an unrelenting pace (the week, not the quarter)
• Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
• Bring critical thought and opinion — and embrace differences and disagreement to get shit done and move forward
• Work digital-first for your daily work

Job Description

About the role

Shopify's Content team is looking for an experienced B2B writer/editor to produce high-impact sales enablement material like case studies and customer stories for a business audience. In this role, you’ll manage the interviewing, writing, editing, and overall production workflow of our case studies.  

Want to learn more? Here are a few details around what it takes to be successful in this role:

What you'll work on:

• Write and edit first-rate case studies. Alongside your ability to identify compelling case studies based on our team’s strategy, you’re eager and able to interview Shopify merchants and tell their stories in a way that resonates with an enterprise audience. 
• Build sales enablement programs to drive results. Case studies are one of the most powerful sales enablement tools—when they’re leveraged effectively. You have a track record of creating systems that amplify your content program and you’re able to increase the effectiveness of case studies with process optimization. 
• Work collaboratively with acquisition partners across the company. The ideal candidate will work closely with marketing partners across the organization to distribute our case studies and maximize their exposure. You work hard to build relationships based on candor, trust, and empathy. 
• Drive real, measurable business results. You’re comfortable working on a marketing team that’s inspired by insight but guided by data. You use research and audience insight to develop communication plans and strategy, and you’ll be right at home proving your case studies are adding high-quality leads to our pipeline.  
• Set the standard. The right person won’t just meet our current standards for quality; they’ll raise us to new heights. It’s an exciting time to help grow Shopify’s enterprise content program, and we need people who have a deep understanding of the B2B SaaS space, and are motivated to define and continually evolve what “great work” means for our team.

Qualifications

• You have first-class writing and editing talent, and a knack for distilling complex technical ideas into plain language. 
• You have playbooks for building and scaling streamlined processes for editorial work and know how to efficiently manage projects, expectations, and your own time. 
• You can speak confidently about past successes developing roadmaps, workflows, calendars, and KPIs.
• You have experience working in the B2B SaaS space and writing for an enterprise audience. 
• You work in the service of your readers; this is an idea you take very seriously. That means you can easily see yourself becoming obsessed with figuring out where enterprise commerce is headed on behalf of our readers.
• Experience using Salesforce is a bonus. 

Additional Information

Important, Please Read:
Please send links to three case studies you've worked on (as a writer or editor) that you're proud of. In your description/cover letter, please describe the role you played in each case study and explain how you measured success for each project. Applications that do not include this information will not be considered.

This job posting will close on 3/16 at 12:00pm EST or when we receive enough qu