Minnesota Center for Multiple Sclerosis &

Midwest Immunology, a Vivo Infusion Company

VIVO Infusion, LLC

Medical Assistant

Full-Time | Monday - Friday

Plymouth & Woodbury, MN

Midwest Immunology & Minnesota Center for Multiple Sclerosis, a Vivo Infusion Company is excited to invite a motivated Medical Assistant to join our growing team in Plymouth & Woodbury, MN!

Our Medical Assistants play a crucial role within the infusion center as part of a collaborative medical team. The individual in this role will be responsible for welcoming patients, assisting medical staff, and delivering safe, compassionate care in accordance with all external and internal guidelines and regulations.

We are looking for a Medical Assistant with prior administrative experience, strong initiative, and the ability to work independently. The Medical Assistant will float between both clinics and mileage will be reimbursed for travel between clinics.

Onsite not Hybrid

Compensation:

• $23.00 - $27.00/hour

• 5% Annual Bonus Potential - Paid Quarterly (Performance Based)

• Private Equity for the Greater Good - Company-wide Employee Ownership Program

Benefits Offered:

• Medical, Dental, Vision

  • HSA w/ Employer Contribution

  • Touchcare - Insurance Concierge Service

• 401K with Match up to 4%

• PTO: Accrual 3+ weeks

  • PTO Buy-back, PTO Rollover, and PTO Donation Program.

• Wellness Reimbursement Program - $360 Annually

• Employee Referral Bonus - Uncapped Bonus Potential

• Tuition Assistance Program & Professional Association Reimbursement

• Employee Assistance Program (Employer-provided)

• Short & long-term disability (Employer-provided)

• Life Insurance (Employer-provided)

Employment Type & Schedule, FLSA Status:

• Full-Time

• Monday-Friday | 8:00am - 4:30pm

• Non-Exempt

• The Medical Assistant will float between both clinics and mileage will be reimbursed for travel between clinics. Will be needed at secondary location as needed.

Reports to: Medical Practice Nurse Manager

Locations:

Home Location: 15655 37th Ave N, Suite 260, Plymouth, MN 55446

Secondary location: 652 Bielenberg Drive Suite 101 Woodbury, MN 55125

Primary responsibilities:

• Performs a variety of patient care activities rendering quality patients in accordance with standards of practice.
• Room clinic patients in person or virtually and update patient chart with the required information
• Communicate pertinent patient data to providers and nurses to ensure quality and continuity of patient care
• Provide administrative and front-end support: Greet patients, assist with scheduling, manage phone calls (incoming and outgoing), and process payments.
• Oversees and ensures efficient turnover of exam rooms
• Assist provider in the exam room as requested
• Collect, prepare, and submit ordered patient lab specimens as directed.
• Assist Patient Services team as needed to obtain prior authorizations for prescribed treatments and documents.
• Triage patient phone calls and messages and document them appropriately
• Orders and manages supplies under the direction of manager
• Disinfect and stock the exam rooms.
• Assist in obtaining records required for the patient’s chart
• Demonstrate effective communication skills, reporting patient issues as needed throughout the treatment day.
• Follow company policies and CDC guidelines for infection control.

Secondary responsibilities:

• Assist with proper handling and storage of hazardous materials.
• Maintain confidentiality of all company and patient records. Adhere to HIPPA.
• Communicates schedule changes to the team and assists with rescheduling patients.
• Manages incoming mail and deliveries.

Qualifications:

Education and Experience

• High school graduate or equivalent, required.
• Medical Assistant Certification, preferred
• CPR/BLS, required prior to start date.
• 1 yea