About Our Job

Stockkeeper II – Fleet Logistics Operations Team 

The Fleet Logistics Operations team is seeking a customer-focused Stockkeeper II to play a critical role in managing automotive and heavy equipment parts. The ideal candidate will ensure exceptional customer service while maintaining accurate inventory, procuring parts efficiently, and supporting fleet operations to the assigned location. In this position your ability to provide exceptional service directly impacts the efficiency of fleet operations. A commitment to responsiveness, accuracy and professionalism ensures that our team can maintain the highest standards of reliability and performance for the taxpayers in the City and County of Denver. 

What We Offer

The City and County of Denver offers a competitive salary commensurate with education and experience. The salary range for this position is $SALARY RANGE. We also offer generous benefits for full-time employees which include but is not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 11 paid holidays, 1 personal holiday and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

LOCATION

This position reports to work 5 days a week. Starting hours are between 6 am or 8 am ending hours 2:30 am - 4:30 pm. This position is classified as an essential worker.

What You'll Bring

Customer Service Excellence 

• Act as the primary point of contact for fleet personnel, providing prompt and professional assistance with parts requests and inquiries. 

• Prioritize a customer-first approach when researching and ordering parts to ensure fleet operations run smoothly. 

• Provide clear and consistent communication to customers regarding parts availability, ETA’s, and reason for delay. 

• Build and maintain strong relationships with vendors, customers, and team members to ensure effective parts procurement and issue resolution. 

• Maintain a professional, helpful, and solution-oriented attitude, to ensure a positive experience for our customers and teammates. 

Tasks Include 

• Run and update reports for late or unreceived parts, following up with vendors to keep customers informed. 

• Research and fulfill open parts requests promptly, ensuring action comments are accurate and up-to-date. 

• Process parts requests on a first-in, first-out basis, including any pending from previous shifts, to minimize downtime for fleet operations. 

• Check and respond to emails and phone messages promptly, providing timely solutions. 

• Assist customers with non-stock parts orders and locating stock items, ensuring their needs are met efficiently. 

• Receive and verify deliveries from vendors, updating inventory systems to ensure accurate stock levels. 

• Provide a detailed end-of-shift email turnover, ensuring smooth communication with the location team and supervisor.