Executive Director, Revenue Cycle - Hospital Onsite
GuidehouseAbout the role
Job Family:
Business Operations
Travel Required:
Clearance Required:
What You Will Do:
The Senior Vice President – Revenue Cycle Operations is responsible for providing strategy, direction, leadership, customer service and successful service delivery for the CRCM Engagement for UAB Medicine. In addition to the foregoing, this position shall be responsible to perform account management or other job functions as directed by the specifically requested by the Partner, Comprehensive Revenue Cycle Solutions. The Senior Vice President, Revenue Cycle Operations is directly responsible for maintaining and achieving client retention, performance, growth and profit goals for the Company’s Region activities, as assigned. As a key member of Comprehensive Revenue Cycle Management (CRCM) Operations team, he/she is responsible for promoting the growth and profitability of the Company, achieving referenceable customers on a regional basis and assuring appropriate leadership talent to achieve such growth and profitability at our customer’s place of business.
Core Values
Mission – Model behavior that is consistent with the Mission, Core Values and Vision of Guidehouse
Continuous Relations – Develop individual knowledge and skills and improve Guidehouse’s systems and performance
Business Literacy – Understanding the health care environment with its challenges and opportunities
Performance Effectiveness – Perform quality work, take initiative and accept responsibility
Interpersonal Relations – Promote collaborative, open communication and team spirit
Customer Focus – Seek customer feedback and improve services
Manages all on-site operations and processing center operations within the assigned hospital(s).
Establish standards and processes to ensure continuous improvement in the revenue cycle and compliance with the CRC Revenue Cycle Model.
Supports Business Development in expanding the customer base.
Effectively manages rapid growth, delivers strong performance and profitability of the region.
Provides focus, direction, and leadership for all Comprehensive Revenue Cycle (CRCS) Solution engagements within the assigned hospital(s).
Works collaboratively with Consulting, BI, OD and National Leaders in PA, HIM and PFS Operations.
Assures that annual revenue and profit goals for his/her region are met or exceeded.
Assures the breadth and depth of qualified human resources (recruitment and training, retention) to support the Company’s rapid and well-managed growth and to provide for the orderly succession of management and key departmental employees within the assigned hospital(s).
Establishes and facilitates the CRC on Site Leadership Team within the assigned hospital(s).
Collaborates with Information Management by improving the system support to enhance the revenue cycle management.
Establishes Customer Relationships throughout the C-Suite and delivers monthly Operating Reviews of Performance.
What You Will Need:
Bachelor’s Degree
Minimum 15 years in hospital revenue cycle management; preferably in a multi-hospital system.
Experience developing and managing to budgets.
Experience managing change.
Critical thinker and decision maker.
A strong and proven track record of developing, presenting and implementing healthcare revenue cycle programs that are aligned with the Company’s strategic objectives to create a “best practices” Hospital Revenue Cycle.
What Would Be Nice to Have:
Master's Degree a plus
Additional consulting experience a plus.
Strong Leadership skills, a solid team orientation and executive presence.
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What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal D
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