Senior Site Reliability Engineer (SRE)

Hinge Health is moving people beyond pain by transforming the way it is treated and prevented. Connecting people digitally and in-person with expert clinical care, we combine advanced technology, AI and a care team of experts to guide people through personalized care directly from their phone. Our approach is proven to reduce pain by 68%, prevent 42% of new opioid prescriptions, and avoid more than half of joint replacement surgeries. Available to 18M people, Hinge Health is trusted by leading health plans and employers, including Land O’Lakes, L.L. Bean, Salesforce, Self-Insured Schools of California, Southern Company, State of New Jersey, US Foods, and Verizon.
Learn more at http://www.hingehealth.com
Here at Hinge Health, we welcome all applicants and know a diverse team makes us better and stronger. We look for individuals who embody our leadership principles and we value varied experiences and skill sets. Beyond specific work experience, we also look for unique capabilities and skill sets that are key indicators an applicant will thrive in our fast-paced, frequently evolving environment. If this sounds like the kind of place you’d like to be part of, please apply - we would love to hear from you!
Hinge Health Hybrid Model:We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 2 days/week. We will be expanding to 3 days/week in the office beginning April of 2024.
About the RoleSite Reliability Engineers at Hinge Health are software engineers assuming the responsibility for all operational aspects of the Hinge Health runtime platform, including automation for self-service provisioning and configuring environments, containers, logging, monitoring, alerting, and relevant compliance and security automation associated with the platform. The ideal candidate thrives in a highly collaborative, cross functional environment.

THINGS YOU’LL ACCOMPLISH (OUTCOMES)

• Enable others by creating automation, tools, and collaborative workflow processes for engineers to ramp up new capabilities
• Contribute to platform, networking and infrastructure configuration and deployment
• Ensure all systems are appropriately auditable, with automation for supplying evidence
• Enhance and automate failover capability and resiliency to fault conditions
• Implement exhaustive testing, logging and monitoring with relevant alerting
• Actively manage risk and prioritize vital infrastructure work
• Assist with automating continuous integration and continuous delivery systems
• Aid with automated system-wide testing efforts (smoke testing)

WHAT WE’RE LOOKING FOR (COMPETENCIES)

• 2 years of SRE-focused projects involving process automation, systems administration, and/or general SRE activities
• 2 years of experience working with Terraform
• 2 years of experience architecting infrastructure in Amazon Web Services including automating the provisioning, deployment, and scaling of AWS resources using tools such as Terraform.
• Excellent IP networking fundamentals
• Experience defining and implementing best practices for AWS architecture, including security, performance, and cost optimization.
• Programming expertise with a high-level language such as Python
• Experience with production Docker-based software deployments
• Ability to collaborate and problem solve across teams
• Work on projects and respond to escalations simultaneously
• Excellent communication skills, both written and verbal

BONUS POINTS:

• Prior experience with healthcare data (PHI/PII/HIPAA requirements)
• Experience developing software in Ruby on Rails or Node-based applications
• Prior experience with PKI and/or cybersecurity

THINGS YOU’LL LOVE ABOUT US:

• Competitive compensation with meaningful stock options
• Medical, dental, vision
• 401K match 
• 3 months paid parental leave
• Daily lunch
• Professional development budget 
• Monthly fitness/gym reimbursement  
• Annual mental wellness benefit 
• Noise-canceling headphones 
• Work from home policy
• Opportunity to join a fantastically talented, diverse, and passionate team at a pivotal time in the company’s lifecycle

About Hinge Health:LinkedIn recently named Hinge Health one of the Top 50 Startups. Forbes, Fast Company, and Inc. have also recognized our technology, innovation, and culture.
Since our founding in 2014, we've raised more than $800 million from leading investors, including Coatue and Tiger Global. We work with 1000 customers across every industry and the public sector — including Salesforce, Verizon