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Senior Account Supervisor, Consumer Financial Services
Zeno GroupNew York City, United Statesfull_timeVerifiedPosted 1 Nov 2024
About the role
ABOUT THE ROLE:
We are seeking a fearless Senior Account Supervisor to join our team in New York to work on a leading global financial services client. This role is responsible for managing account teams and client deliverables, overseeing earned media strategy and campaigns, mentoring, and developing junior staff, and playing an active role in agency-wide initiatives. The ideal candidate should bring experience managing communications activity for a financial services brand.
ABOUT OUR BENEFITS Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities
We are seeking a fearless Senior Account Supervisor to join our team in New York to work on a leading global financial services client. This role is responsible for managing account teams and client deliverables, overseeing earned media strategy and campaigns, mentoring, and developing junior staff, and playing an active role in agency-wide initiatives. The ideal candidate should bring experience managing communications activity for a financial services brand.
About the job:
- Collaborate with teams, provide strategic counsel and recommendations to our clients, and drive results inclusive of traditional and emerging public relations tactics.
- Oversee integrated communications programs for brands with a focus on earned media but also with understanding of influencer, digital and experiential tactics.
- Serve as daily client contact on multiple accounts simultaneously.
- Set and lead media relations course, including outreach plan creation, executive thought-leadership planning, materials drafting, event management, effective pitching, and training of spokespersons on speeches and presentations and growth of contact network.
- Oversee financial and operational performance of multiple accounts simultaneously, ensuring quality work, and deadline and budget adherence.
- Supervise junior staff by mentoring, motivating, coaching, consistently providing feedback, holding them accountable, and conducting their semi-annual reviews.
- Demonstrate writing excellence when crafting internal and client correspondence.
- Track deliverables against multiple media plans and organize the internal Zeno pitch team.
About you:
- 6-8 years of public relations agency experience and/or related fields including advertising, management consulting, media, or publishing.
- Bachelor’s degree in public relations, communications, or a related field.
- Collaborative spirit with a results-driven attitude.
- Manage and inspire a team and make sound judgments.
- Record of responsible client-related finance management, including managing within client budgets.
- Experience managing multiple client contact points.
- Familiarity with best-practice communications tactics and PR tools.
- Make effective recommendations to executive-level clients and lead the execution of all client-related projects.
- Multi-task, delegate, and manage assignments while accurately evaluating the work of others.
- Passion for learning new businesses and taking on challenges.
- Proven success in building relationships with members of the media and driving results for clients.
- Think strategically, creatively, and holistically about client programs, fearless in presenting a point of view in brainstorms.
ABOUT OUR BENEFITS Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities
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