Program Quality Manager

About Us:

ST Engineering MRAS is a world-leading manufacturer of complex aerostructures including nacelle systems and specialized structural components of the airframe. It supplies and supports these products for engine makers, airplane manufacturers and aircraft operators. Located on Maryland's Chesapeake Bay near Baltimore, MRAS has a 1.4-million sq. ft. facility situated on 180 acres – where the company and its predecessors have designed, built, and equipped civil and military aircraft for over 95 years. In addition to MRAS' design, development and manufacturing capabilities, the company provides technical support, spares, and other services for its products. 

 

 

Program Quality Manager Summary

Qualified individual to support Program Quality for all quality activities including interfacing with Customer program and technical personnel and MRAS Quality, Program Managers, Engineering, Production, and Technical support teams.

 

Essential Responsibilities

•            Focal point for customer communications for all aspects of Quality on the assigned program.

•            Lead issue resolution for all Quality Assurance areas of the program.

•            Coordinate cross functional team reviews of potential defects to determine whether product is conforming with applicable specifications. If product is nonconforming, lead root cause analysis and action plan development and ensure corrective and preventive actions taken are implemented and effective.

•            Evaluate, design, develop and/or modify processes that produce conforming and compliant parts.

•            In coordination with program, engineering, and operations teams, be responsive to customer inquiries within a very limited timeframe to ensure product is properly dispositioned and work continues to progress through successful delivery to the customer.

•            Eliminate process variation and product defects through creative solutions.

•            Capture and analyze data to find trends. Use the data to drive decisions.

•            Effectively communicate and present to all levels of personnel from operators to senior leadership.

•            Lead continuous improvement initiatives to enhance on-time, quality delivery of product.

•            Review and approve Customer Quality requirements and flow to Production Team.

•            Participate in MRAS Change Control Boards for all design and engineering changes.

•            Work with Program Managers by supporting weekly internal Program meetings, customer Quality calls, and periodic in-person customer meetings.

•            Support all material certification efforts and coordinates conformity acceptance by the customer and FAA as required.

 

 

Requirements

•            Bachelors Degree in Engineering from an accredited university or college with minimum of 10 years of experience in Quality Engineering, Manufacturing Engineering or Program Management.

•            Masters Degree in an engineering discipline preferred.

 

 

Desired Characteristics

•            Strong oral and written communication skills

•            Strong interpersonal and leadership skills

•            Ability to influence others and lead small teams

•            Lead initiatives of moderate scope and impact

•            Ability to coordinate several projects simultaneously

•            Effective problem identification and solution skills

•            Proven analytical and organizational ability

•            Ability and willingness to travel up to 30%

 

 

ST Engineering MRAS is an equal opportunity employer and service provider and does not discriminate on the basis of race, age, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value.

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