About the role
Ready to grow your CSM career in a fast-moving, creative industry? As a Senior Customer Success Manager , you'll work directly with our most valuable customers, guiding them from first collaboration to long-term results. Your role is to make sure they get the most value from our (AI) technology, services and their partnership with our freelance network. You’ll focus on building long-term relationships, lead the execution of tailored solutions, and own retention and upsell opportunities. You’ll …