Manager, Strategic Alliances

Evaluate, develop, document, and manage alliance partnerships, including health plans, JPAs, or other unusual re-selling arrangements in an effort to grow profitable business through these distribution channels. Manage, train, and evaluate staff to achieve and maintain department standards.

Develop strategies, systems, and procedures surrounding the evaluation and servicing of alliances.

Working with staff, conduct due diligence research to evaluate and analyze all new prospective alliances to determine compatibility with enterprise-preferred standards. 

Present go/no go recommendations based on information that may include sales projections, administrative systems, compatibility with the enterprise, sales methodology, product offerings, and competitive landscape. This may include a review of the licensing & compliance status of an alliance. 

Assist with initial sales discussions by facilitating open dialog with prospects to ensure common ground with expectations with the intent to move towards sale and implementation.

Provide AE with strategies and corporate positioning when communicating with existing & prospective alliances on key initiatives or escalated service issues.

Provide UW with a pricing scenario based on administrative models that have been agreed to.

Working with AM/AE, handle all escalated service issues pertaining to alliances, including individual sales issues brought up by alliance partners.  Include partnering with other business areas to find the best solutions for both parties and collaborating with other business partners on global solutions or approaches as needed.

Work with AMs and AE’s to identify ways to grow alliances through setting goals, use of sales content, and looking for ways to leverage the brand/services.

With staff, develop, coordinate, and implement marketing collateral requests and sales training sessions as needed for alliances.

Develop resource materials for both alliance and internal staff pertaining to guidelines, reference materials, sales tools, and any communications needed for internal or external audiences.

Partner with Legal, AE, and the alliance client to review and negotiate terms of contracts. May include a discussion on compliance and licensure.

Develop key relationships with alliances and also other business divisions. 

Work directly with clients and assist staff to achieve department goals.

Develop strategies for the resolution of problems/issues.

Prioritize, assign, and distribute the work of staff to ensure responsibility is at the appropriate level and team member’s skills are developed to support business needs.

Evaluate workflow processes, and recommend and implement procedural and system changes to deliver quality service.

Job Specifications

Typically has the following skills or abilities:

Bachelor’s degree in a related field or equivalent experience

Minimum of 3 years of management experience with responsibilities for hiring, training, assigning work, and managing the performance of direct reports

Five years of healthcare experience, sales, marketing, or related experience in a customer-focused sales or business development capacity

Advanced communication, problem-solving, and analytical skills

Advanced negotiation skills and strong sales experience

Attention to detail

Strong organizational and customer service skills

Creative thinking

Strong leadership ability

Ability to regularly exercise discretion and independent judgment the in performance of his/her job duties

Preferred Skills

Strong account management experience

#LI-REMOTE

#LI-VISIONCARE

Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here. 

Salary Ranges: $70,000.00 - $125,000.00

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status.  We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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