Product Operations Manager - Evidence Solutions

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview

The Evidence Product Operations team has product lifecycle ownership from offer readiness through ship acceptance and cancellation, supporting the new software, hardware, services and other relevant solution elements required to be set up for sale and removed for cancellation / end of life.

Job Description

The Product Operations Manager will be responsible for executing the setup of the entire evidence solution including orderability, pricing and overall readiness of the various teams supporting the product, software and other components.

The Evidence Product Operations Managers work closely with cross-functional teams including Product Management, Order Management, IT, Channel Operations, Deployment, Engineering, Supply chain and Service to support and enable internal processes for offer launches regionally.

Responsibilities include (but not limited to):

New Product Introduction and regional launch activities

• Manage the product management operational aspects of the product development process for solutions (hardware, software, accessories, services) that need to be set up for first launch

• Support the establishment of processes required to enable Proof-Of-Concepts and trial kits

• Support Service Plan in collaboration with Service team

• Update pricing documentation, systems and configurators in accordance with product management and regional pricing committees

• Regional expansion and adaptation of launched products ex. language packs, Compliance Territory Approval prioritization

Post-release management

• Responsible for product operations/maintenance of pricing documentation, ensuring products remain orderable, fulfillable, renewable, maintainable

• Cross-functional role focused on streamlining product processes, workflows, and collaboration across the entire organization. 

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Basic Requirements

Bachelor's Degree and 5+ years of relevant technology experience in business planning, product planning, and orderability

Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. 

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities,