Services Technician

Requisition Number: 99284 

Services Technician

Location: Onsite Salinas, CA (fully onsite)

Address: 150 Main St, Salinas, CA 93901

Hours: Monday - Friday Standard Business Hours

Full-time, full benefits offered, & 3 weeks of PTO

Salary: $37.55/hr

 

Insight at a Glance

• 14,000+ engaged teammates globally
• [Geo-specific award]
• #20 on Fortune’s World's Best Workplaces™ list
• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2023 by Insight globally

 

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

 

About the role

 

As a Services Technician, you will perform installation, modification, repair, testing and/or servicing on systems and communications equipment, including, but not limited to: hardware and peripherals; software configuration; voice, video and data cabling systems; and networks. We will count on you to serve both internal Insight teammates, as well as clients on site. Along the way, you will get to:

• Identify system hardware problems and determine the most efficient and cost effective way of resolving the problem
• Resolve software configuration problems and diagnose hardware problems at the workstation level.
• Install, test,  and  configure  network  and  data  communication  equipment  such  as  switches, routers, firewalls, VPN devices, etc.
• Performs server hardware support, troubleshooting, and performance tuning.
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

 

What we’re looking for

• Bachelor's  degree  (BA/BS)  from  four‐year  College  or  university or  2  years  related experience and/or training; or equivalent combination of education and experience.
• LANs, WANs, Personal Computers, messaging  and  server  software  applications  experience  required.
• 6 months to 2 year of telecommunications experience.
• Extensive knowledge of windows operating systems, vendor diagnostics, re‐image software such as Ghost, Virus scan software.
• Minimum of one year hardware troubleshooting experience, which needs to include laptops and desktop for Tier One vendors.

 

What you can expect
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: