Customer Advisor

HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. 
We are hiring a Customer Advisor to join our Minnesota team. This in‑office role supports agencies with accounts up to $30K ARR and up to a 150‑member census. It blends proactive portfolio management with risk identification, customer retention, renewal readiness, and early qualification of expansion opportunities. In this position, you will help customers optimize workflows, resolve operational blockers, and identify opportunities to reinforce and expand the value of our solutions.
This role is in our Bloomington, MN. office. 
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodation.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.