Bookkeeper - Member Services

Job Details

Job Location: YMCA School-Age Child Care - Louisville, KY 40217Position Type: Full TimeEducation Level: High SchoolSalary Range: $17.00 - $17.00 HourlyJob Shift: Morning/AfternoonJob Category: Before and After School Child Care

 As the nation's leading nonprofit organization committed to strengthening communities through youth development, healthy living and social responsibility, the Y offers more than just a job. We offer you a chance to make a lasting difference in your community. 

ESSENTIAL RESPONSIBILITIES:

• Answering and directing phone calls, handling emails and general inquiries
• Ability to multi-task and use time wisely and efficiently
• Processing and assigning financial assistance to accounts
• Collecting account balances and keeping accurate and up to date record keeping 
• Provide high level of quality customer service in person as well as over the phone
• Data entry including registration forms, account adjustments and bank and credit card draft scheduling
• Support administrative tasks as needed
   

PHYSICAL WORKING CONDITIONS:

• Sitting for long periods 
• Ability to hear
• Ability to see
• Ability to speak 
• Ability to lift 25 pounds 

WORK ENVIRONMENT:

• Noise level- Moderate

 

Qualifications

KNOW HOW/REQUIREMENTS:

• Strong skill set in collections 
• Extraordinary positive attitude 
• High School diploma or equivalent
• Excellent problem solving/resolution skills
• Exceptional verbal, written, and interpersonal skills
• Self-driven and motivated with the ability to work well with a team 
• Strong Computer skills including Microsoft Office and Outlook
• Ability to handle account information in a respectful and confidential manner
   
  

The YMCA of Greater Louisville is an equal-opportunity employer committed to diversity and inclusion. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender, gender identification, sexual orientation, age, or disability status.