Assoc. Peripheral Operator - Onsite

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is growing! We are actively seeking a Peripheral Operator to join our team! As our Peripheral Operator, you will be responsible for effectively and proficiently operating various IBM high speed laser print equipment within the department. You will use your working knowledge of job and equipment operating procedures, inkjet technologies as well as the associated controllers and pre/post equipment, to work with management to prioritize work requests and ensure work is processed in priority order and in accordance with client expectations. You will work with the shift supervisor and Production and Print Quality Assurance to track the status of your work and that of other operators, ensuring all staff and equipment are being optimally used.

This is an on-site role that will be assigned to a Broadridge location where you will work 100% of the time.
 

Responsibilities:

• You will organize print cycles to meet daily deliverables and service level agreements, and monitor quality by reviewing printed materials as jobs are being processed.

• Reviewing print requests and logs to ensure operators sign them on time and verifying the proper files are being printed/processed correctly.

• You will prioritize daily and weekly job streams and workflow with the ability to assign tasks to operators and Sr. operators based on skill and ability.

• Ensure that the quality of all work produced meets quality standards. Also, continually monitor print work as it is printed. Immediately bring any quality issues/problems to the attention of the Supervisor or Lead.

• You will effectively communicate with various departments and/or Client Services Representatives regarding print related scheduled jobs, statements, and special requests and provide necessary feedback.

• Ensuring that all equipment problems are reported to management and the appropriate vendor on a timely basis.

• Communicating backlog/production information to management to identifying situations where incoming volumes need to be outsourced or client job completion time expectations need to be reset.

• Understanding and executing procedural commands on IPM and IPW.
   

Requirements:

• Minimum of 3 years of work experience, including at least 1 year of experience working with continuous forms printers in a production print environment.

• Detailed knowledge of continuous forms print technology, including associated pre/post gear and operator preventive maintenance procedures.

• Proven knowledge of print center client applications, processes and workflow systems (e.g., InfoPrint Workflow and InfoPrint Manager).

• Strong communication skills.

• Leadership, time management and organizational skills, with a strong attention to detail.

• Ability to thrive in a dynamic, fast-paced environment while maintaining composure.

• Self-starter who shows initiative and attention to details.

• Must be flexible to work overtime, including weekends and holidays as required.

• Shift: Late Week Night (LWN) Wed, Thurs, Fri, alt. Sat. 6pm-6am

• Hourly Rate: $16.45 - $17.45 per hour depending on experience

• Annual Bonus: You will be eligible to receive a discretionary bonus of up to $1,250.00

• Benefits: Medical, dental, life, and vision insurance. 401k w/ match, parental leave, and more. Medical insurance starts immediately upon hire. For more information please visit www.broadridgebenefits.com

Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.

We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broa