Principal Technical Program Manager

Job title: Principal Technical Program Manager

Reports to: Head of EPMO

Department: EPMO

Location: Remote

Grade: 21

About Priority: 

Priority Technology Holdings, Inc. is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. Our vision is to eliminate the barriers to unlocking revenue - empowering businesses to grow faster and operate smarter.

We achieve this through the Priority Commerce Engine, an innovative platform that combines payables, acquiring, and banking and treasury solutions. This unified approach allows businesses to streamline financial operations, reduce unnecessary costs, and uncover new revenue opportunities.

At Priority, we're driven by results. We expect our people to be known for results - bringing expertise, momentum, and relentless focus to every challenge, helping our clients and each other thrive.

About the Role: 

As a Principal Technical Program Manager you will lead and execute transformative programs that shape the future of fintech. As a senior technical leader, you will drive enterprise-wide initiatives, influence cross-functional teams, and ensure strategic alignment across engineering, product, compliance, and business units. Your ability to deliver complex, large-scale programs will be instrumental in advancing innovation, scaling operations, and establishing Priority Technology Holdings as a market leader. This role demands strategic vision, exceptional leadership, and deep technical expertise to navigate complex challenges and deliver measurable business outcomes.

Responsibilities:

Strategic Program Leadership:

• Spearhead major organizational programs with wide-reaching impacts, ensuring alignment with the company’s long-term vision.
• Lead the planning, execution, and delivery of large-scale, complex fintech initiatives.
• Establish and refine best practices for program management, setting benchmarks for operational excellence.

Technical and Business Alignment:

• Act as a strategic leader across engineering, product, compliance, and other business units, driving alignment on priorities and deliverables.
• Translate high-level business objectives into actionable and executable program roadmaps, ensuring cross-functional collaboration and clarity.
• Drive technical decision-making, balancing innovation with scalability and operational feasibility.

Stakeholder Engagement:

• Cultivate trusted relationships with executives, customers, and external partners to ensure alignment, advocacy, and resource support for critical initiatives.
• Serve as a strategic advisor, delivering regular updates, insights, and recommendations to top-level stakeholders.

Operational Excellence:

• Streamline processes and workflows across interrelated projects to ensure cohesive and efficient delivery.
• Implement scalable program and portfolio management practices that enhance organizational agility and responsiveness.
• Foster a culture of accountability and continuous improvement within cross-functional teams.

Program Reporting and Analytics:

• Develop and maintain advanced reporting frameworks to provide real-time insights into program performance and progress.
• Leverage data-driven metrics to proactively identify opportunities, mitigate risks, and inform strategic decision-making.

Continuous Improvement and Innovation:

• Champion a culture of innovation and continuous feedback within the program management team.
• Drive initiatives to improve scalability, adaptability, and quality across all program activities.

What success Looks Like:

• Strategic Delivery: Successful execution of transformative fintech projects that significantly enhance the company’s market position and technological edge.
• Relationship Building: Development of strong, long-lasting relationships with stakeholders, securing continuous support and resources for critical initiatives.