Senior Program Manager
Cornerstone ResearchAbout the role
Senior Program Manager
This role is Office Based, United StatesWe are seeking a Senior Program Manager to work in our Dublin, CA office and to lead strategic customer migration programs to the latest Cornerstone OnDemand (CSOD) unified product architecture. This individual contributor role owns end-to-end program execution, from early adopters through full customer rollout, ensuring seamless transitions, strong customer outcomes, and alignment across technical and customer-facing teams.
Key Responsibilities
- Own and drive end-to-end migration programs, transitioning customers from legacy platforms to the CSOD unified architecture, from initial adopters through scaled rollout.
- Partner with Account Managers, Customer Success, Implementation, Product, Engineering, and Support teams to align on priorities, customer readiness, and execution.
- Establish and manage program plans, milestones, dependencies, and success metrics to ensure predictable delivery and high-quality customer outcomes.
- Lead cross-functional coordination, proactively identifying risks, removing blockers, and driving rapid issue resolution.
- Create scalable processes, operating rhythms, and governance models to support execution and continuous improvement.
- Track and report on program health, including key metrics, risks, and progress, and provide clear weekly updates and recommendations to senior leadership.
- Ensure clear, consistent communication with both internal stakeholders and customers to minimize disruption and drive successful adoption.
Qualifications
- 6+ years of program or project management experience, ideally in SaaS migrations, implementations, or platform transformations.
- Proven ability to lead complex, cross-functional programs with multiple stakeholders, including enterprise (B2B) customers.
- Experience working with globally distributed teams and coordinating across multiple time zones.
- Strong organizational, analytical, and problem-solving skills.
- Excellent communication skills, including executive-level reporting.
- Experience with project management tools and data-driven program tracking.
Preferred
- Experience with cloud platforms, particularly Amazon Web Services (AWS)
- PMP or equivalent certification
- Experience leveraging AI tools to improve program management efficiency, including automation of reporting, risk identification, stakeholder communication, and workflow optimization
Our Culture:
Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today.
Who We Are:
Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today.
Total Rewards:
At Cornerstone, we are dedicated to inspiring excellence and pushing boundaries in everything we do. Our compensation strategy is based on three fundamental principles: equitable pay, market-driven research, and skill-based appraisals. As part of our mission to share success and empower individuals to thrive in an ever-changing world, the listed salary range is just one element of Cornerstone’s comprehensive compensation package. This compensation package may also include annual bonuses, short- and program-specific awards depending on the role, and a comprehensive benefit offering. The disclosed salary range reflects the geographic differential based on the location of the position if applicable. The starting salary for the successful applicant will depend on several job-related factors, including education, training, experience, certifications, location, business needs, and market demands. This range is based on a full-time position and may be adjusted in the future. Join us in shaping the future of work — tomorrow, together. Experience flexibility and empowerment in your career at Cornerstone. The BASE salary range for this position is: 120800 - 193300 USD.
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