AI Engagement Manager | Healthcare

About EliseAI

At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.

By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.

• Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.
  

• Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place.

With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a $250 million Series E round led by Andreessen Horowitz to accelerate this mission.

About The Role

EliseAI is looking for an AI Engagement Manager to lead strategic relationships with high-value and complex customers in our newest division — Healthcare, a startup within a startup. This team is pioneering how AI can transform patient engagement, care coordination, and operational efficiency across the healthcare ecosystem.

In this role, you’ll help clients harness AI to drive business transformation — streamlining operations and ultimately increasing portfolio performance.

You’ll guide customers through product launches, drive adoption of new AI capabilities, and serve as a long-term strategic partner. This is a high-impact, cross-functional role where you’ll shape how we deliver AI at scale and define best practices for AI-powered success in property management.

Key Responsibilities

• Guide clients through implementation, aligning on business goals and ensuring quick time-to-value

• Help customers reimagine workflows and decision-making by embedding AI into their daily operations

• Own a portfolio of high-value and complex accounts, identifying opportunities to deepen adoption and deliver measurable ROI

• Design repeatable strategies to support product rollout and long-term success across customer types

• Lead data-driven conversations that tie AI performance to client KPIs and long-term objectives

• Support clients through change management, helping teams embrace AI and integrate it into core processes

• Provide structured feedback to Product, Engineering, and Operations to continuously improve the platform

• Attract top-tier talent to join our driven team

Move at rocket speed, build something massive.

We’re scaling fast, solving real client problems with precision and ambition. Here, you own your impact; full autonomy, no micromanagement, no fluff.

We hire the best, expect the best, and give you the masterclass of your career. It’s hard, it’s intense, and it’s the most rewarding work you’ll ever do. If you’re hungry, driven, and ready to build something massive, climb aboard.

Requirements

• 3+ years of experience in consulting or client strategy and operations within a high-growth tech or startup environment

• Prior founding experience and a technical background is a plus.

• Strong executive presence and the ability to advise clients on business transformation initiatives

• Analytical mindset with a knack for turning insights into strategic recommendations

• Excited by emerging technology and passionate about the real-world impact of AI

• Comfortable with ambiguity and eager to build playbooks and processes from scratch

• Must thrive in working in a fast-paced environment

• Ability to prioritize effectively and get things done

• Willingness to work in person at our office 5 days a week

Why Join

Growth and impact. It’s not often that you can get in on the ground floor of a funded (unicorn!) startup that’s scaling so fast. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you