GM Envolve - Commercial District Manager - Atlanta, GA

Job Description

Remote: This position does not require employee to be on-site full-time to perform most effectively. The employee’s role enables them to work off-site on a permanent basis. This position does require an employee to live within region and cover territory visits to dealers in a reoccurring frequency monthly.

The selected candidate will assume territorial responsibility and be located within the Atlanta, GA Metro.

Role

Commercial District Managers have territorial responsibility for the administration of the Business Elite, Medium Duty and Brightdrop Participation Agreements that exist between GM and its dealers. You will act as a consultant to the dealers by working together with them on the development and implementation of their business plans. You will be working hand in hand with the dealers to ensure that our customers have the best customer experience, from the point of purchase through the life cycle of their vehicle(s). You will be involved in a variety of activities including implementation and development of marketing initiatives, customer retention, product displays, financial analysis, market analysis and training.

Role Responsibilities

• Facilitating, coaching and consulting with dealers to ensure monthly / yearly sales objectives are met as well as well as accomplishing other dealership goals
• Manage dealer compliance of the Business Elite, Medium Duty and BrightDrop programs
• Oversee Commercial Truck Club to grow membership and deliver value add content to members
• Drive Commercial Integration into the Business Development processes
• Improve OnStar Package Sales and OVI telematics sales across all stores
• Implement commercial digital marketing and advertising campaigns
• Work to improve commercial website performance and increase lead generating activities
• Analyze dealer sales, local market conditions (Sales, registration data, dealer effectiveness, lost sales) and competition to identify specific sales opportunities.
• Identify business-to-business related marketing opportunities that could lead to increased sales and service retention
• Conduct sales and/or training activities including face-to-face dealer meetings monthly
• Assist dealer’s’ Commercial Sales Managers in executing local business-to-business tactics outlined in the dealer’s Business Elite business plan
• Provide support in implementing regional and local business-to-business sales tactics
• Conduct dealership management meetings
• Knowledge of commercial Supplier Vehicle Manufacture upfit products
• Knowledge of all GM products, services, customer demographics or profiles, and competitive automotive makes and models
• Work cooperatively with retail teams on dealership growth plans that include Commercial vehicle sales and service
• Communicate competitive intelligence
• Administer GM policies and procedures
• Assist in dealer and customer problem resolution
• Coach dealer on customer retention, satisfaction and dealership loyalty
• Regularly travel to dealerships in the assigned territory

Role Qualifications

• Bachelor’s degree or equivalent experience
• 5+ years in fleet sales and customer service or other qualified sales experience.
• Must be 100% mobile now and in the future and able to relocate anywhere within the United States
• Position  may require extensive overnight travel – Six to Eight face-to-face Dealer Visits a week can result in 2+ overnights per week.
• The ability to balance competing priorities while maintaining effectiveness in a dynamic, often chaotic environment
• Knowledge of and/or experience in the fleet management space preferred
• Excellent oral and written communication skills that involves understanding the audience; getting the message across; presenting information effectively; and communicating openly
• Excellent time management skills – the ability to effectively and efficiently use your time to focus on the most impactful activities and challenge those that distract from the identified goal