Jobs and Careers
CO
Support Services Navigator
Consumer Direct Care NetworkNM - Remote - Home OfficeRemotefull_timeVerifiedPosted 5 Jun 2026
💰 $54,546/yr
About the role
General information
Date
Thursday, June 4, 2026
Location
NM - Remote - Home Office
Remote/Hybrid
Yes
Position Level
Individual Contributor III
Employment Type
Full time
Career Field
Operations
Pay Type
Annually
Description & Requirements
Culture Vision at Consumer Direct Care Network
At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments.
WE WELCOME YOU INTO A GROWING COMPANY
Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every day. We provide services in 14 states across the USA, and our programs grow every year. We specialize in home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.
JOB SUMMARY
Support Services Navigator will play a key role in supporting individuals living with dementia. This position involves conducting phone and in-home assessments with patients and families to determine eligibility for government-funded programs. Once members are enrolled, the Support Service Navigator will maintain ongoing engagement by completing monthly phone check-ins to ensure continued support and address any questions or needs.
JOB DUTIES
- Assist with reviewing and evaluating enrollment packets for participants and attendants.
- Self-schedule assessments and phone check-ins
- Provide individuals with care plans and supporting resources as applicable
- Conduct in-home safety assessments by going to members homes as needed.
- Promote cohesiveness in the office.
- Collaborate with stakeholders regarding the delivery of services.
- Comfortable with public speaking.
- Communicate effectively.
- Comply with applicable legal requirements, standards, policies, and procedures.
- Conduct advanced reporting and oversight activities.
- Demonstrate dependability.
- Demonstrate ef
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s