VP Field Operations ACX

Summary

VP Field Operations

 

The VP Field Operations is responsible for the development, coordination, management, oversight, and evaluation of the organization’s retail services business. As a member of the management team, the VP Field Operations participates in team management, performance management, strategic planning, budgeting and forecasting initiatives, and systems initiatives, in addition to problem solving and process development for the department. The responsibilities of this position include Operations, Sales and Finance for the business unit.

 

This position will be responsible for establishing and maintaining strong relationships with the retailer and clients. The focus is on delivering measurable results within the organization that lead to outstanding program execution for our clients. Results will be attained through effective execution against business performance goals.

 

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

 

Essential Responsbilities

 

Alignment

• Support the “Customer as Clients” initiative by identifying services that Retail Operations can provide externally; develop and launch strategy to pursue opportunity
• Ensure that training and development supports efficient and compliant operations and that leaders at the highest level of operations are aligned around this objective
• Direct team in navigating the larger Company organization to align needed resources and support to ensure specific initiative success
• Direct teams to establish open and regular communication with the business units that they support so that they can accurately access business needs and adjust resources as needed

Financial

• Oversee P&L targets; oversee business unit resources to deliver EBITDA* objective [*Earnings Before Interest, Taxes, Depreciation, and Amortization]Lead team to identify and implement process efficiencies as appropriate
• Support team in developing the strategy to align resources to secure business growth; coordinate with other senior level members to achieve goals

People Development

• Responsible for hiring, developing, and retaining talent using company-wide processes, tools and resources
• Perform regular assessments of strengths and opportunities within the team and deploy appropriate course of action to develop or manage performance
• Responsible for building a high performing team with complimentary skill sets
• Execute all aspects of the performance management culture, including development discussions and creation of Individual Development Plans, regular coaching and feedback, Performance Improvement Plan creation and delivery
• Promote a culture of pay for performance

Supervisory Responsibilities

Direct Reports

- Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources

Indirect Reports

- May delegate work of others and provide guidance, direction and mentoring to indirect reports

 

Travel and/or Driving Requirements

- Travel and Driving are essential duties and function of this job 

- Travel up to 50%

 

Minimum Qualifications

The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

Education Level: (Required)      Bachelor's Degree or equivalent experience

                                   

                        (Preferred)      Master's Degree or equivalent experience                       

 

- 8+ years of experience in field operations

- 8+ years successfully managing a P&L, budgeting and forecasting, and managing client expectations either personally or through a team

 

Skills, Knowledge and Abilities

Ability to develop strategic plans to grow the businessAbility to visualize and plan objectives and goals strategicallyStrong prioritization skillsAbility to research and analyze data effectively Ability to direct, lead, coach, and develop peopleSkill in supervising to include delegating responsibility, training and evaluating performanceWell-organized, detail-oriented, and able to handle a fast-paced work environment