Senior Manager, Engineering

Ready to be a Titan?
The Engineering Leadership team at ServiceTitan is responsible for growing the organization and delivering product excellence. We provide exciting opportunities to make an immediate impact in our rapidly growing startup. We are quality minded, use the most modern tools on the Microsoft .NET platform, have an amazing culture, and love to solve complex problems. Over 50,000 people depend on our software to perform all their daily activities. It takes more than one hero/heroine to achieve our product’s excellence, which is why we are seeking a Senior Engineering Manager to join our Titan team.

ServiceTitan is looking for an experienced Senior Engineering Manager who will help us build and lead teams within the engineering organization at ServiceTitan. Do you have what it takes to be a thoughtful, proactive leader who supports their teams, encourages growth, and drives accountability through results? If so, we would love to speak with you!

What you'll do:

• Lead and drive the delivery of mission-critical foundational/platform projects, ensuring timely and high-quality outcomes.

• Be hands-on in architecture, design, and implementation, contributing immediately in a modern .NET/Azure environment.

• Collaborate closely with cross-functional teams to align project goals and ensure seamless integration of foundational systems.

• Unlock the full potential of a highly skilled team ranging from Senior to Principal engineers, fostering an environment of excellence and high performance.

• Participate actively in designing highly available and scalable systems, providing technical expertise to guide the team.

• Report progress regularly to stakeholders, maintaining transparency on project status and delivery timelines.

• Prioritize the delivery of critical projects while supporting engineers' professional growth and success.

• Build and maintain strong relationships with other teams to facilitate collaboration on foundational initiatives.

• Encourage a culture of ownership and accountability within the team, driving commitment to project goals.

• Communicate effectively with developers, product managers, customers, partners, and other leaders to align on objectives and expectations.

What You’ll Bring:

• Strong communication and technical writing skills

• 7+ years of experience in managing a small to medium software development teams

• 4+ years of experience on senior engineering roles (designing APIs, abstractions, and

• tools used by other engineers)
   

Ideal Candidates also have experience with many of

• Microsoft .NET technology stack (C# / .NET, ASP.NET MVC, Web APIs) and SQL

• databases (Microsoft SQL Server)

• Git, unit testing, debugging, profiling, performance monitoring

• Strong knowledge of some other technology stack (e.g. Python / Unix, Java, mobile platforms)

• B.S., M.S. or PhD in Computer Science, Physics, Engineering or a related technical field

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. 

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and tele