Jobs and Careers
JA
Parts Manager
Jackson Group PeterbiltUnited Statesfull_timeVerifiedPosted 28 Jan 2026
About the role
- Strives to return a satisfactory profit on dealer capital invested in parts inventory. Accomplishes objectives through the use of proper purchasing procedures, inventory control, staff utilization, security, pricing, merchandising, displaying, and advertising.
- Forecasts goals and objectives for the department and strives to meet them.
- Hires, trains, motivates, counsels, and monitors the performance of all parts department staff.
- Maintains a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts.
- Establishes pricing parameters in each customer category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty.
- Maintains individual parts inventory levels and balances them for maximum turnover.
- OBSO does not exceed 2.5%
- Supervises stock order procedures.
- Enforces a policy on the special ordering of parts.
- Analyzes sales, expenses, and inventory monthly to maintain profit goals. Develops and administers an aggressive wholesale parts program to produce profit.
- Ensures that the same high quality level of service provided to outside customers is also provided to internal dealership customers.
- Works with the service manager and body shop manager to ensure a timely turnaround of parts needed for internal jobs.
- Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness.
- Provides technical assistance to parts department employees.
- Coordinates a prompt, efficient, and timely flow of paperwork.
- Directs shipping and receiving efforts to ensure timely processing.
- Monitors daily reports such as DOE, DOC, and sales productivity.
- Drives sales promotions with Outside Sales and Inside Sales
- Takes advantage of all manufacturers' inventory co-op advertising.
- Develops, enforces, and monitors guidelines for working with customers to ensure maximum customer satisfaction.
- Handles customer complaints immediately and according to the dealership's guidelines.
- Assists in the collection of past-due accounts.
- Enforces safety requirements, including but not limited to forklift training and operation, processing of MSDS sheets on all products carried, and OSHA Right-to-Know.
- Maintains professional appearance.
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s