Security Guard Supervisor

Position: Security Guard Supervisor

Full Position Salary Range: $27.87/hour - $35.31/hour

Starting Pay: Although our full pay range is included above, the budgeted hiring range for new hires is $27.87 - $31.59/hour

Schedule: Full-Time; ~37.5 hours/week; Benefits-Eligible Monday - Friday 7:30am - 3:30pm; with occasional evenings and weekends  

About Us: Planned Parenthood is committed to creating a dynamic work environment that values diversity, equity, inclusion, respect, integrity, customer focus, and innovation. We are committed to creating a welcoming space for all people on our staff, in our health centers, and in our community. We do this by tending to the team, respecting and honoring all people, jumping in, trying and learning, caring for our business, and returning to our mission. Learn More

Abortion Care: At PPRM, we all work in abortion care. This role supports abortion care through direct clinical triage, patient education, and follow-up, ensuring timely and empathetic support to those navigating abortion services.

Snapshot: The Security Guard Supervisor will be based out of the Park Hill administrative location and will be expected to travel to Fort Collins and Colorado Springs as needed to support site operations and onboarding. You will be working as a guard for a min of 3 days per week with approx. 2 days for administrative tasks. You will ensure continuity of coverage and leadership; the Security Guard Supervisor must be within one hour of the Denver metro area and be accessible during times when the Director of Security is unavailable (e.g., business travel, sick leave, or vacation). This role is critical in maintaining consistent guard coverage and operational readiness across sites.

Our Ideal Candidate: 

• Valid armed security license and firearm permit for all relevant locations, or able to obtain prior to start
• Minimum 3–5 years of experience in security, with at least 1–2 years in a supervisory or lead role.
• Strong knowledge of security operations, emergency response, and conflict resolution.
• Excellent communication, leadership, and organizational skills.
• Ability to work flexible hours, including nights and weekends.

Primary Areas of Responsibility/Essential Functions: You are a key player in helping to support the Director of Security as well as ensuring the safety and security of staff, patients, and visitors with proper guard training. This role is committed to upholding PPRM’s mission by maintaining a highly trained and professional security team, working to ensure all site schedules are filled, enforcing compliance with Standard Operating Procedures (SOPs), overseeing onboarding of contracted guards to each site and ensuring the contracted guard company complies with all city/county specific licensing requirements for guards and yourself, as well as ensuring guards consistently meet uniform and conduct standards.  

• Respond to urgent staffing needs, including guard call-outs, and coordinate with the contracted guard company for immediate coverage solutions.
• Serve as the primary liaison with the contracted guard company, ensuring schedules provide continuity of guard services, are communicated clearly and proactively, and that guards are providing excellent service to staff, patients, and visitors in alignment with PPRM values and SOPs
• Act as the point person for both the contracted guard company and individual security guards, facilitating smooth communication and issue resolution.
• Perform security guard tasks with a leadership focus.

Leadership & Supervision

• Serve as the primary point of contact for on-site security personnel.
• Provide daily direction and support to guards, ensuring coverage and readiness.
• Monitor guard performance and work collaboratively with the guard company to address any issues related to conduct or professionalism.
• Ensure contracted guards have excellent customer service to staff, patients and visitors.
• Collaborate with PP Security Manager to ensure all guards working at PPRM have been vetted by our team.

Training & Onboarding

• Conduct onboarding for new security personnel, including site orientation and role-specific training.
• Ensure all contracted guards understand HIPAA and the privacy of PPRM patients.
• Ensure all guards have been trained by the contracted guard company in emergency procedures, de-escalation techniques, and use-of-force protocols.
• Understand each site has its idiosyncrasies, which must be communicated /tr