Carpet Tech - Fairfield Bay

Join Our Team at MasterCorp, Inc.!
At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.

Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.

WHAT WE OFFER YOU

• Starting at $17 per hour
• Refer A Friend Bonus Potential
• Immediate hire – Full-time and part-time positions available
• Paid training
• Full benefits package including: Paid Time Off, Medical, Holiday Pay, Vision and Dental (after 6 months of employment)
• Opportunities for growth and career development

What We're Looking For:
Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation.

Don’t miss out—APPLY TODAY!

Position Overview
The Floorcare Technician is responsible for cleaning and maintaining carpet while meeting quality and timeliness standards. A Floorcare Technician must ensure he or she follows the company mission statement and values always.

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•Maintain a high standard of excellence.
•Work with efficiency and quality.
•Inspect all areas prior to cleaning for damage and stains.
•Determine washing method based on condition. – cleaning method
•Vacuum loose dirt/debris from items to be cleaned.
•Pre-treat stains according to fiber- surface.
•Walk all assigned buildings or floors to ensure all are ready for occupancy.
•Report unit maintenance issues as per company procedure.
•Lift and move furniture as needed.
•Properly use carpet cleaning equipment.
•Maintain carpet cleaning equipment daily.
•Store all chemicals in approved area.
•Assist in maintaining cleanliness and organization of storage closets.
•Maintain and operate company owned vehicles.
•Ensure a safe working environment at each site and office.
•Demonstrate a sense of urgency to ensure duties are completed on time.
•Personal timeliness. Be prompt with all assignments and appointments.
•Use supplies and equipment efficiently and effectively.
•Perform inventories of supplies and equipment.
•Assist in solving guest complaints promptly.
•Create strong, positive customer relations.
•Willing and able to assist resort guests and owners.
•Knowledgeable of the resort.

Experience and Education Requirements
•Action Oriented – Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
•Optimizes Work Processes – Knows the most effective and efficient processes to get things done, with a focus on continuous improvement.
•Collaborates – Builds partnerships and works collaboratively with others to meet shared objectives.
•Courage – Steps up to address difficult issues and says what needs to be said.
•Situational Adaptability – Adapts approach and demeanor in real time to match the shifting demands of different situations.
•Customer Focus – Builds strong customer relationships and delivers customer-centric solutions.
•Drives Results – Consistently achieves results, even under tough circumstances.
•High School Diploma or equivalent combination of education and work experience
•18 months of full-time work experience directly related to the role.
•Prefer experience with stripping/waxing floors.
•Carpet cleaning experience.
•Must be trained thoroughly before beginning work - mentor (trainer) approval before working alone.
•Must be well versed on chemicals and their use.
•Travel- Rarely – on average 5% of travel on a quarterly basis
•Work Environment - This job operates in both a professional office environment routinely using standard office equipment such as computers, phone, copiers faxes, and filing cabinets. This position will also work in an operations environment with odors and/or dust as well as cleaning and laundry chemicals.


MasterCorp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, MasterCorp Inc. complies with applicab