Integration and Technical Infrastructure Lead (ITIM) - Americas

Microsoft’s Cloud Operations + Innovation (CO+I) organization is the engine that powers our cloud services. Our data center construction team is dedicated to delivering the highest quality data centers for our cloud services. As we continue to revolutionize the way construction projects are planned, managed, and executed, we are seeking a highly motivated and detail-oriented Integration and Technical Infrastructure Lead (ITIM) - Americas to join our diverse and inclusive team. This role will play a crucial part in ensuring the high standard and reliability of our product.   

As part of the regional Engineering Procurement and Construction (EPC) Team, the key responsibilities are to work cross functionally with other team members to provide consistent implementation of the project service level agreement (SLA) and functional governance, perform project health analysis against the approved SLAs/scope/execution plan/cost/schedule, assist with the project setup, evaluate the site resource effectiveness, conduct spot audits, assist with onboarding and training of the site-based team. The team will be dedicated to this scope and will not be assigned to specific projects or other functional/regional activities. The project reviews and assessment will be as per the roadmap and/or managed by exception should a critical priority be raised within the region. The team will be based in a hub location and will travel together to the site as per the roadmap and business critical priorities..

As an ITIM - Americas on the Data Center Delivery Team, you will be an experienced ITIM capacity delivery manager with well-rounded experience of delivering projects. Your focus will be ITIM capacity delivery while upholding the company values of safety, quality, schedule, contractual obligations and cost in project environments. The ITIM is responsible for project management of all  fit-out activities associated with MSFT-owned systems and/or services and their critical infrastructure required to be installed into a new data center facility. The role requires the identification and management of scopes and interdependencies between all external and internal stakeholders and coordinating same with the physical construction with our GCs and other vendors. 

This role is to located in one of these hub locations:  Bristow and Boydton VA,  Cheyenne WY, Chicago IL, Des Moines IA, Phoenix AZ, San Antonio TX and Wenatchee WA

Travel requirements: 30-50%. 

Relocation support will be provided, and successful candidates will need to ​relocate or reside within 50 miles of the hub office location. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.    

Responsibilities

Business Processes:   

• Reports to the CO+I Regional Data Center Integration Lead with reporting structure to an EOT Team Lead  
• Leads data center construction/integration activities on local/campus projects (e.g., new or retrofit data center facilities) and provides key input on all data center fit-out related activities.
• This position requires a high level of understanding of Safety, Datacenter Commissioning, Project Management, Telecommunications, and Mission Critical Operations.  
• Create and/or maintain best practices to identify and incorporate quality and cost-effective solutions.  
• Development of ITIM reports to best understand and communicate project status.  
• Development of financial reports to best understand and communicate project status.  
• Travel required.   

Accountability:  

• Travel to projects to ensure consistent operations and efficiencies across the region, including project setup, onboarding, training, audit, assessing resource effectiveness, and conducting project health checks.  
• Responsible for developing, managing, and reporting on scope, schedule of the ITIM process for CO+I projects.  
• Reporting of the ITIM process to management on a regular basis.  
• Responsible for being able to effectively evaluate project status and develop timely and cost-effective solutions for safe delivery within budget, quality and schedule.  
• Collaboratively driving solutions to impact successful deliv