RV Station Operations Manager -San Francisco (Full Time)

Why roadsurfer?
We’re roadsurfer — Europe’s #1 campervan expert and a growing presence in North America. We believe life is best lived outdoors and on the road, and we’re on a mission to make road trips more fun, more flexible, and more sustainable. With over 90 stations worldwide, a buzzing community of roadies, and a commitment to top-notch service, we’re not just renting RVs — we’re creating adventures.

We’re looking for a hands-on, people-driven Station Manager who’s ready to lead operations at the ground level. This is your chance to be the face of roadsurfer in San Francisco!

• TEAM SPIRIT & TEAM EVENTS: Look forward to a collegial atmosphere with flat hierarchies, lots of fun and great team spirit, as well as regular team events such as barbecues or just an after-work get together at your station.

• CAMPER BUDGET: You get an annual camper budget to experience the #happyroadsurfing lifestyle for yourself

• DISCOUNTS: Use our Corporate Benefits Platform and Family & Friends Discounts

• PTO: Enjoy up to 20 days of Paid Time Off per year to recharge

• QSHERA REIMBURSEMENT INSURANCE PLAN

The role – your passion

As Station Manager, you’re the captain of your station — leading by example, owning every part of the road surfing journey, and ensuring our campervans are road-ready, safe, and spotless. You’ll manage local fleet logistics, lead your crew of Station Service Specialists and Agents, and ensure a high level of customer satisfaction while working closely with our US leadership and global teams.

Your core responsibilities:

• Manage all aspects of daily operations: fleet, logistics, bookings, staffing, customer service, and maintenance.

• Oversee and ensure vehicle readiness: from inspections and repairs to deep cleans and safety checks.

• Recruit, train, and lead your station crew, creating schedules and supporting team development.

• Handle customer questions, exchanges, contracts, and create memorable experiences at every touchpoint.

• Ensure OSHA and safety compliance across the team and facility.

• Monitor KPIs and analyze trends to optimize performance and profitability.

• Partner with local service vendors, manage inventory, and troubleshoot any station needs.

• Keep your station in tip-top shape — literally! You'll occasionally roll up your sleeves to support with hands-on camper prep.

What you need to surf the wave with us

• High school diploma required; a bachelor's degree in business administration or similar is desired.

• At least 2+ years of relevant work experience, preferably in areas such as car rental, tourism, hospitality or similar

• Intermediate to Advanced knowledge of OSHA, Microsoft Office and wage & hour labor laws.

• Experience in leading and building high performance teams.

• Must pass OSHA10 training within 90 days of hire.

• Strong customer service orientation with effective communication skills.

• Resilient problem-solving abilities and highly organized.

• Availability to work onsite with open availability including weekends.

• Must hold a valid in state driver's license & due to insurance requirements, must be 21 years of age or older.

• Must submit and maintain a clear background check and motor vehicle history.
  

What We Offer:

• Competitive salary and Healthcare Reimbursement- (full time employees only).

• Opportunity to work in a dynamic and growing company.

• A collaborative and supportive work environment.

• Opportunities for career advancement within the organization.

• Annual Camper Rental Allowance

• 401k with 1% matching

• Telehealth & Teletherapy through Doctegrity

• Up to 20 days of PTO accrued as you work

• 48 hours of sick leave annually.

Work conditions:
While performing the duties of this job, the employee is regularly required to stand, climb, stoop, kneel, walk, reach with hands and arms, use hands to handle, feel or type, and talk or hear. The employee must regularly lift and/or move up to 30 pounds; and occasionally lift and/or move up to 50 pounds.

Job Title: Station Manager
Location: 588 Brannan St, San Francisco, CA 94107
Status: Full Time
Pay Band: $32.00-$38.00 (non-exempt role)

Roadsurfer is an equal opportunity employer committed to a diverse and inclusive workforce. Qualified applicants will receive consideration for employ