Senior Business Analyst

<p>At Netguru, we're all about helping innovators and entrepreneurs shape the world through beautiful software. That is our mission.</p><p>With employees from 15+ different countries, we've worked with over 800 clients from more than 50 countries. To name some of them: <a href="https://www.netguru.com/featured/olx-product-design-consulting" rel="nofollow noreferrer noopener" target="_blank">OLX Motors Europe</a>, <a href="https://www.netguru.com/featured/ubs-demos" rel="nofollow noreferrer noopener" target="_blank">UBS</a>, <a href="https://www.netguru.com/featured/careem-captain-product-design" rel="nofollow noreferrer noopener" target="_blank">Careem</a>.</p><p>But we're not just another tech company. As a Certified B Corporation®, we're dedicated to creating an inclusive environment for all, and we take our commitment to sustainability seriously.</p><p>So, are you ready to make an impact? Join Netguru, and let's build beautiful software together.</p><p><strong><br/><br/>Salary ranges:</strong></p><ul> <li> <strong>PLN 14,000 - 20,000 </strong>Gross (Contract of employment)</li> <li> <strong>PLN 16,800 - 24,000 </strong>Before Tax (Long-term contract (B2B)<strong>)</strong> </li> </ul><p></p><p><strong>What’s in it for you?</strong></p><p>As a <strong>Senior Business Analyst</strong>, you’ll take the lead in shaping and optimizing our retail portfolio with a strong focus on e-commerce. You’ll collaborate closely with Project and Product Managers as well as Engineering Leads to design and deliver cutting-edge solutions. Reporting directly to a Consulting Director, you’ll drive the analysis, planning, and execution of initiatives that elevate customer engagement and business performance.</p><p></p><p><strong>In this role, you’ll focus on:</strong></p><p> • <strong>Leading the definition and analysis of requirements</strong> for end-to-end e-commerce projects tailored to large retail brands, including omnichannel strategies, personalized shopping experiences, and advanced product management capabilities.</p><p> • <strong>Driving the integration of core retail technologies</strong> within a composable commerce framework, including commerce engines, PIM, CMS, and data orchestration layers. All solutions will align with MACH principles (Microservices, API-first, Cloud-native, and Headless) to ensure modularity, scalability, and a seamless user experience.</p><p> • <strong>Collaborating with stakeholders</strong> to identify business challenges and implement solutions that leverage data analytics and AI to enhance decision-making, customer experience, and operational efficiency.</p><p></p><p>We are looking for a person to join our team<strong> as soon as possible</strong>. We can consider<strong> both internal hire and freelance</strong> cooperation.</p><p><strong>Requirements</strong></p><h3>1. Experience</h3><ul> <li>Minimum of 3 years as a Business Analyst in e-commerce, PIM, or retail.</li> <li>Practical experience working with PIM systems (e.g., Pimcore, Akeneo).</li> <li>Knowledge of e-commerce platforms (e.g., Saleor, Medusa, Magento, Shopify, Commercetools).</li> <li>Experience in analyzing business processes in retail (product management, omnichannel, customer loyalty).</li> <li>Work in a pre-sales model (supporting sales, gathering pre-sales requirements).</li> <li>Understanding of implementation and integration processes (ERP, CRM, PIM, marketplace).</li> </ul><h3>2. Technical Skills</h3><ul> <li>Business process modeling (BPMN, UML).</li> <li>Understanding of APIs and system integrations.</li> <li>Basic knowledge of SQL databases (PostgreSQL, MySQL).</li> <li>Ability to work with analytical tools (e.g., Power BI, GA4, Looker).</li> </ul><h3>3. Soft Skills</h3><ul> <li>Client communication (requirement gathering, presentations).</li> <li>Workshop facilitation (Event Storming, User Story Mapping).</li> <li>Writing user stories and backlog refinement.</li> <li>Stakeholder management at various levels (executive, marketing, IT, operations).</li> <li>Ability to prioritize business and technical requirements.</li> </ul><h3>4. Methodologies and Frameworks</h3><ul> <li>Agile / Scrum / SAFe – experience in agile project environments.</li> <li>Proficiency in JIRA / Confluence.</li> <li>Product roadmap and backlog management.</li> </ul><h3>5. Nice-to-Have (Preferred)</h3><ul> <li>Experience in designing loyalty programs (e.g., Open Loyalty).</li> <li>Knowledge of AI solutions for e-commerce (e.g., AI-powered chatbots, product recommendations).</li> <li>Background in data governance (product data management, quality-focused approach to PIM).</li> <li>Experience with headless commerce (e.g., Saleor, Medusa).</li> </ul><h3>6. Key Traits</h3><ul> <li>Proactiveness and ability to work independently.</li> <li>Ability to simplify complex processes and present them in an accessible manner.</li> <li>Business value orientation – recommending solutions that translate into tangible client results.</li> </ul><p><strong>Bene