Sr. Director, HR Technology & Solutions

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.

 

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach, Kate Spade New York, Stuart Weitzman – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. 

 

Primary Purpose: Our Global IT team is seeking a leader to partner with our HR functional team and own the strategy, design, development, and implementation of global HR technology that enables activities across the entire talent lifecycle. 

 

In this role, you will ensure that the systems are scalable, sustainable, and have an impact on the long and short-term performance of the entire organization. You will drive continuous improvement within the HR function drawing on proven methodologies and leading-edge HR thinking on initiatives. As an IT leader you’ll partner with HR Shared Services leaders globally, as well as other HR groups to ensure a consistent and seamless end-to-end employee experience, while continually improving and streamlining processing, reporting, and auditing.

 

The successful individual will leverage their proficiency in HR Technology to:

• Optimize HR systems (SuccessFactors, EC Payroll, WorkForce Software, incentive management solution, Application/Data Integrations) to meet workforce requirements, crafting opportunities for the simplification and automation of manual processes to drive efficiency, accuracy, and completeness. 
• Partner with and manage key stakeholders (brands, regions, and functional leaders) as the strategic IT partner to stimulate, surface, and shape demand.
• Perform regular business process reviews, reviewing improvement lists, making ongoing suggestions, and building plans to put into action.
• Develop and implement short/long term strategies for HR systems, reporting/analytics, and end-user experience across corporate and retail functions that aligns with Tapestry’s people aspirations.
• Lead a high-performing team with a culture of accountability that ensures delivery of timely and quality services that meet Service Level Agreements. 
• Plan for needed resources, team structure and funding. 
• Lead complex and high priority projects; own project development and scoping including obtaining key partner agreement, developing requirements, building/testing, go live, and conducting post-mortem feedback improvements. This includes consistent and effective communication to help manage escalations and reduce risk.
• Balance vendor relationships as an extension of the team. 
• Partner with the HR business partners across regions to extend global solutions or develop alternate in-region capabilities.
• Lead system upgrades / migrations.
• Use SuccessFactors to provide analytical tools that align with talent development, performance management, workforce planning and HR analytics. 
• Lead compliance efforts through SOX, Corporate Audits, internal/external audits, and Privacy (GDPR, CCPA).
• Manage sponsors, stakeholders, and cross-functional team members with competing priorities. 
• Facilitate all recurring governance and project status meetings.
• Own and judiciously manage capital investment and operational expenses of HRIS function.

 

The accomplished individual will possess:

• Critical thinking, judgment, and evaluation as it relates to data and storytelling.
• Ability to make connections across technology, process, service, and COE’s.
• Excellent time management, written and verbal communication, and follow-up skills.
• Strong understanding of SaaS/Cloud, database relationships, end-to-end technology platforms.
• Ability to handle cross-functional projects and initiatives.
• Ability to manage multiple priorities and evaluate and utilize resources as needed.
• Ability to challenge convention. 
• Ability to relate to, influence and collaborate with employees at all levels in the organization globally.

 

Experience & Skills Requirements:
 

• 10+ years of r