Account Manager

About the Role

What your success will look like

• Client Relationship Management: Develop and maintain strong, long-lasting client relationships by understanding their needs, objectives, and business goals.
• Account Strategy: Develop and implement comprehensive digital marketing strategies in collaboration with our internal teams, encompassing SEO, paid advertising, social media management, chat, and content marketing, to achieve client objectives.
• Account Reviews: Monitor and analyze campaign performance, providing insights and recommendations for improvements to clients, covering SEO, PPC, and social media KPIs.
• New Business Development: Identify opportunities for upselling and expanding our services within existing client accounts.
• Team Collaboration: Work closely with internal teams, including the Directors, SEO specialists, paid advertising experts, social media managers, and content writers, to ensure client success.
• Budget Management: Manage client budgets, ensuring efficient allocation of resources to achieve campaign objectives and return on investment.
• This position requires periodic travel for client meetings and may involve attendance at industry conferences.

Who you are and what you bring

• Education:
  • Bachelor's degree in Marketing, Advertising, Business, Communications, or a related field—or equivalent practical experience.
• Experience:
  • 2+ year of professional experience in client-facing account management.
  • Proven track record of upselling and growing client accounts.
  • Proven ability to manage client relationships, understand their needs, and deliver results.
  • Experience working with cross-functional teams to execute client strategies.
• Skills
  
  • Understanding of digital marketing channels, strategies, and tactics, including SEO, social media, and paid advertising
  • Excellent attention to detail, with a keen understanding of budget constraints and project management
  • Exceptional communication and relationship-building skills to foster trust with clients.
  • A proactive approach to problem-solving and managing client expectations.
  • Ability to multitask, prioritize, and perform well under pressure.
  • Eagerness to learn new tools, platforms, and industry best practices.

Our Scorpion Values 

Winning Mindset:  When our clients win, we win. 
Genuine Care:  We only succeed when we are truly invested in our clients and each other.
Unmatched Results:  We deliver more than expected–and then some–driving the best results and impacting lives.
Constant Improvement:  We believe there is always a better way. We learn we ask “What if?” we build and then do it again.
Unbeatable Teamwork:  We come from different backgrounds but have the same vision. We only get there by doing it together, as a team.

Compensation

We acknowledge that states have passed legislation promoting pay transparency.  As a national employer, Scorpion has made the decision to post our expected pay rate or pay range (as applicable) in all our job postings