Field Appl Scientist I

DUTIES AND RESPONSIBILITIES:

Educate, train and support new/existing customers on MSD instrumentation and data analysis.

• Train customers on the use of MSD assays, instrumentation and software
• Assist existing customers with assay troubleshooting and data analysis
• Provide support for customers wishing to develop their own assays on the MSD platform
• May include but not be limited to inflammation, oncology, metabolic disorders, neuroscience, immunogenicity, PK, toxicology, bioproduction
• Attend scientific meetings, conferences and trade shows, provide feedback and reports
• Travel 30 to 50% of the time; able to work at customer sites four days a week
• Work as part of a team and integrate information between sales and marketing groups to provide resolution of customer issues and expand the customer base through scientific networking.
• Integrate with account managers in the strategic selling process to grow instrument and consumable sales in the territory
• Present scientific seminars to prospects
• Create reports and presentations from assay development visits and new evaluations
• Provide feedback from the field to other team members, account managers and internal groups
• Document activities and customer interactions in the CRM software (SalesForce.com)
• Specific duties may vary depending upon departmental requirements.

 

EXPERIENCE AND QUALIFICATIONS:

•  Master’s degree in biology, biochemistry, chemistry, biotechnology, or other related area required; PhD desirable
• Bachelor’s degree and equivalent applicable work experience may be substituted for advanced degree.
• At least 3-5 years of hands-on experience working in a molecular biology lab, clinical lab, discovery lab, or biochemistry in a research or clinical setting is required
• Previous experience in a field application or scientific support position is desirable
• Experience in protein biochemistry is a plus
• A demonstrated level of consistency in performance and aptitude for managing additional responsibility, team work and accountability are required for next level consideration

 

KNOWLEDGE, SKILLS AND ABILITIES:

• Demonstrate superior competency in analytical skills and strong scientific fundamentals
• Logical problem solving and demonstrated ability to organize and move project tasks forward in an orderly and structured fashion
• Display a thorough understanding of the principles of immunoassays, their development and their applicability in different research fields
• Independently execute assay and reagent troubleshooting, optimization and validation experiments
• Excellent oral, written communication and interpersonal skills as a core competency to include presentation and training styles
• Effectively communicate issues/problems and results that impact timelines, accuracy and reliability of laboratory data

 

PHYSICAL DEMANDS:

 This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

 

WORK ENVIRONMENT:

This position may require up to 80% travel within the designated territory, being present at customer sites up to four/five days a week. Candidates should also expect to spend time in a laboratory environment occasionally working with blood products and various allergens.

COMPENSATION SUMMARY

The annual base salary for this position ranges from $85,900. to $131,000. This salary range represents a general guideline as MSD considers other factors when presenting an offer of employment, such as scope and responsibilities of the position, external market factors, and the candidate’s knowledge, skills, abilities, education and experience. Employees may qualify for a discretionary or non-discretionary bonus in addition to their base salary. These annual bonuses are intended to recognize individual performance and enable employees to benefit from the Company's overall success.

BENEFITS SUMMARY

At MSD, we offer a comprehensive benefits package to support our employees' well-being and financial security. In addition to competitive salaries, our benefits include medical, dental, and vision coverage, along with prescription benefits. We provide a 401(k) plan with company matching, flexible spending accounts, and company-paid short- and long-term disability insurance as well as group life and accidental death and dismemberment insurance. Our offerings also encompass paid vacati