Administrative Assistant

Why You Will Love Working With Us!

At Pasadena Villa Outpatient, we are a dynamic, dedicated, and growing team of professionals deeply passionate about providing evidence-based and personalized clinical care for behavioral health conditions.  

Our team’s foundation is client centered care and clinical excellence through our 5-star service commitment – Respect, Accountability, Integrity, Flexibility, Service, Collaboration, and Service.  We are committed to our team and our team is committed to our clients! 

We are seeking a PT Administrative Assistant to join our Columbus team!  Hours: M, W, TH 4:30pm - 8:30pm

Located in Ohio’s capital, Pasadena Villa Outpatient – Columbus specializes in treating adults (18 years and older) with anxiety disorders, major depressive disorders, and personality disorders. Our team is dedicated to delivering compassionate, comprehensive, and high-quality individualized psychiatric and psychotherapeutic care for adults dealing with mental health challenges, while helping them improve their social functioning in everyday life.

What We Offer

•       Collaborative environment dedicated to clinical excellence
•        Multiple Career Development Pathways
•        100% Company Paid EAP Emotional Well-Being Support
•        401K with Company Match
•        Generous Team Member Referral Program

Compensation Range:

$17.00 - $25.00 per hour (depending on level, licensure, and location)

We're seeking an Administrative Assistant to support our evening IOP Program. This is a part-time, evening position on Monday, Wednesday and Thursday. The Administrative Assistant assists the Executive Director and Office Coordinator with day-to-day operations of a specialized Intensive Outpatient and Partial Hospitalization behavioral healthcare practice. The Administrative Assistant is primarily responsible for client relationship management, client payment collections, medical records management and quality assurance, facility management, admission and intake and other daily tasks.

Relationships and Contacts

Within the organization: Initiates and maintains frequent and close working relationships with local and regional team members throughout the organization.

Outside the organization: Initiates and maintains strong professional relationships with clients, families, clinical providers, referral partners and vendors, as needed.

Essential Responsibilities

• Works closely with designated Office Coordinator to ensure all local business office activity adheres to current policy and protocol.
• Greets clients and visitors in a warm and welcoming manner.
• Performs basic administrative front desk functions.
• Collects payments and completes required documentation, as needed.
• Communicates with leadership team members and/or others regarding day-to-day situations requiring management involvement.
• Conducts all medical records activities of the outpatient center in a manner consistent with both clinical needs and other documentation requirements.
• Conducts intakes for the purpose of opening client’s medical record and provides new client orientation.
• Tracks and maintains a variety of reports in a timely, highly accurate manner.
• Responsible for tasks associated with maintaining phone system and IT equipment utilizing help desk staff.

Additional Responsibilities

• Serves as backup to the Admissions Coordinator for inquiries directed to the facility.
• Communicates new admissions information with team members, as needed.
• Attends and participates in trainings and scheduled meetings, as needed.
• Performs other duties as assigned.