Customer Service Representative (GoHighLevel)

This is a remote position.

• Answer inbound calls for both roofing/restoration and dumpster rental businesses.

• Book and schedule dumpster rental appointments.

• Take customer information and input data into Go High Level CRM system.

• Schedule roofing inspection appointments for prospects.

• Follow up with leads who did not initially answer calls.

• Follow up on estimates that have been sent to determine customer interest and status.

• Manage appointment scheduling and rescheduling as needed.

• Provide professional customer service for all client interactions.

• Strong customer service background and communication skills.

• Experience with CRM systems (Go High Level experience preferred).

• Ability to handle inbound calls professionally.

• Basic computer skills for data entry and system navigation.

• Reliable internet connection and quiet work environment.

• Availability to work Central Time zone hours.

• Full-time position: 40+ hours per week.

• Additional half-day coverage on Saturdays.

• Primarily inbound call handling with follow-up responsibilities.

• Supporting two distinct business lines (roofing/restoration and dumpster rental).

• Working with Go High Level CRM and Job Members integration.

• Handling leads generated from Google Ads and Facebook advertising campaigns.

Independent Contractor Perks

• HMO Coverage for eligible locations
• Permanent work from home
• Immediate hiring