Sr. IT Engineer 1, Business Relationship Partner (BRP)

Overview

Follow Your Genki to North America's largest, state-of-the-art Life Science Manufacturing Facility & CDMO

The work we do at FDB has never been more important—and we are looking for talented candidates to join us. We are growing our locations, our capabilities, and our teams, and looking for passionate, mission-driven people like you who want to make a real difference in people’s lives. Join FDB and help manufacture the next vaccine, cure, or gene therapy in partnership with some of the most innovative biopharma companies across the globe. We are proud to cultivate a culture that will fuel your passion, energy and drive - what we call Genki.

 

Join us

We are growing our locations and are investing more than $2 billion into establishing a new large-scale manufacturing site for biopharmaceuticals in the United States to accelerate the growth of our Bio CDMO (Contract and Development Manufacturing Organization) business. This will be the largest end-to-end cell culture CDMO provider in North America.

The new site will offer end-to-end solutions to our customers looking to manufacture biopharmaceuticals in the US. In addition to drug substance manufacture, it will also provide automated fill-finish and assembly, packaging, and labeling services. The new state-of-the-art facility is located in Holly Springs, North Carolina, United States.

External US

About This Role

The Senior IT Engineer 1, Business Relationship Partner (BRP) serves as the site liaison between FDB Global IT and FDB, Holly Springs. This role is responsible for driving the collaboration with business units to ensure IT aligns with local site goals. The Sr. IT Engineer 1, BRP collaborates with site leadership, FDB IT functional areas, and Project Management to ensure seamless alignment with business needs and priorities (e.g., FDB IT strategy, portfolio, and capacity). This role identifies opportunities for process improvement and initiates solutions for both FDB Global IT and site leadership

 

What You’ll Do

 

In Project:

• Analyzes business requirements and works with local IT leadership to develop project schedules to support project milestones
• Manages local IT projects, as assigned
• Provides local SLT updates on project status and escalations
• Coordinates project resources with local IT team to allocate Full Time Employee (FTE) or contractor technical resources

In Operations:

• Manages the relationship between FDB Holly Springs business functions and Global IT
• Advises decision makers by providing insightful data visualizations and reporting to drive impactful business decisions
• Contributes to IT strategy and monitoring of technical trends that impact service delivery
• Serves as escalation point with Global IT organization functions to remediate incidents quickly and restore service to minimize business disruptions
• Assures that the site feels that IT is a partner, assisting them in anticipating future demands and priorities for new and updated products and services, in alignment with desired business outcomes
• Provides suggestions for prioritization, resolves issues, and offers solutions to Global IT and site business leaders
• Collaborates with cross functional teams to support and improve IT services
• Assists in developing business cases for local IT projects and assists in moving projects through Global IT PMO prioritization process
• Other duties, as assigned

Basic Requirements

• Bachelor’s degree in Computer Science, Computer Engineering, Business Administration, or related field, with 5 years of experience in Global IT, Senior IT Engineer, or related role
• Experience in Drug Substance Manufacturing (DSM), Drug Product (DP), and/or Finished Goods Manufacturing (FGM)
• Experience in system or technology analysis
• Effective communication, both written and verbal
• Collaborative attitude working with global peers and cross-functional teams toward company and department goals
• Understanding of IT fundamentals (e.g., systems, infrastructure, integrations, technical design)
• Ability to take business requirements and translate them into technical solutions
• Ability to present technical information to non-technical audiences at a level that communicates effectively
• Excellent leadership skills
• Ability to manage IT projects
• Strong analytical detail and problem-solving

Preferred Requirements

• Master’s degree in Computer Science, Computer Engineering, Business Administration, or related field, with 3 years of experience in Global IT, Senior IT Engineer, or related role