Manager, TPM - GRC Governance & Controls (Hybrid - Seattle, WA)

Job Description

As the Manager of the Governance & Controls team for Governance, Risk, and compliance, you will lead a team of skill technical professionals focused on helping Nordstrom technology groups understand and meet security requirements in a way that drives efficiency, increases revenue, and makes Nordstrom a word class technology focused environment. You will bring your knowledge and background to provide technical leadership and help foster a culture of operational excellence while collaborating with program managers, developers, and all levels of leadership to execute on tactical and strategic goals. The ideal candidate will be a self-directed critical thinker, creative problem solver, and committed team player. Candidates will have an innate drive for continuous process improvement, a passion for operations, and an ability to effectively partner cross-functionally and solve complex problems.

This is a hybrid role. Candidates must be willing to work in the office a minimum of 3 days/week to be considered for this position.

A day in the life…

• Own the design, implementation, documentation, assessment, and monitoring of internal control framework

• Drive security and technical process improvement efforts based on industry best practices

• Manage customer expectations while establishing and maintaining clear accountabilities 

• Collaborate with technology partners to develop reporting capabilities utilizing metrics from the control framework

• Deliver accurate and timely reporting on the control framework to ensure appropriate communication, documentation, escalation to technology partners and senior leadership

• Actively seek standardization and automation, apply and implement best practices for managing internal controls, and deploy innovative technology where possible to enhance and continuously improve the design and operating effectiveness of the controls, documentation, assessment, and review procedures

• Manage daily team operations, team resource planning, roadmap planning, and delivery

• Attract, develop, empower, and retain top technical talent

• Establish and maintain productive and respectful relationships with other internal business and technology teams

You own this if you have…

• Minimum 5+ years of experience building and/or supporting mission critical services

• Working knowledge of various regulatory and internal control frameworks (e.g. PCI DSS, COSO, HIPAA, CIS, NIST, ISO, etc.)

• Data management skills, including analysis, metrics, and reporting

• Leadership skills including coaching, team building, performance management, issue resolution, negotiation, motivating others, forecasting, and planning

• Ability to track and maintain multiple projects and deliverables

• Strong partnership and relationship development skills

• Effective written and oral communication with all levels of business and technical leadership

• Able to work independently, exercising sound judgment while handling multiple priorities

• Bachelor’s degree or demonstrated equivalent knowledge

• Strong positive attitude and general awesomeness are a must! 

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

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Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

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