Senior Director of Nonprofit Salesforce Expertise

Overview: The management consulting team provides consulting services, counsel, and thought leadership to clients and for internal initiatives. The Senior Director of Nonprofit Salesforce Expertise (official title upon hire will be Senior Director of Management Consulting) at Zuri Group plays an important role in shaping the future of our clients and driving excellence in their fundraising, donor relations, and stewardship endeavors. As the Senior Director, you will be a part of a dynamic team, spearheading a diverse range of projects that include advancement operations assessments, change management analysis, business process enhancement, and ecosystem evaluation. Our clientele spans large healthcare systems, universities, arts and cultural organizations, and other impactful non-profit entities. Beyond this, you will lead critical fit-gap assessments, system selections, and ecosystem planning, as well as contribute to substantial software implementation activities. 

Job Responsibilities

• Conduct comprehensive assessments and provide tailored counsel on current state fundraising ecosystems, addressing organizational, technical, operational, and procedural needs, with a specific focus on donor relations and stewardship activities.
• Participate in our knowledge-sharing culture by contributing to internal documentation and best practices. 
• Identify opportunities for operational enhancements and formulate strategies to streamline processes, ultimately enhancing organizational effectiveness.
• Collaborate closely with clients to co-create and implement effective fundraising plans and strategies that align with their unique goals and objectives.
• Collect, interpret, and analyze data, presenting your findings to project team members and client stakeholders, enabling data-driven decision-making. 
• Lead consulting engagements aimed at transforming how clients execute their work and bolster their fundraising and engagement programs. 
• Conduct in-depth market research and analysis to spot emerging trends, best practices, technological advancements, and digital tools in the realm of advancement operations. 
• Direct, oversee, and evaluate functional and technical requirements for projects, ensuring they align with client objectives. 
• Provide training and coaching to client staff, equipping them with the knowledge and skills needed to excel in advancement operations. 
• Proactively offer recommendations and best practice counsel to support clients in achieving their goals through advancement operations, development services, software system configuration, customizations, process improvement, information delivery, and staff training.
• Direct enterprise-level engagements with complex clients, showcasing your ability to navigate intricate consulting scenarios.
• Contribute to thought leadership within the industry and among Zuri Group clients, helping to shape the future of management consulting and advancement operations. 
• The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.

Relevant Skills & Experience

• Minimum of 10 years of experience in advancement/development services or as a senior consultant, demonstrating a deep understanding in this field, or a minimum of 10 years of complimentary experience within advancement/development such as marketing or direct mail. 
• Bachelor's degree or 5-7 years of relevant leadership experience, showcasing your qualifications to excel in this role.
• Experience working with Salesforce, especially if you participated or lead a Salesforce implementation. 
• Have deep experience leading and or consulting on development/advancement organizations, including strategy development and execution.
• Maintain up-to-date industry knowledge in fundraising and non-profit industry
• Capability to direct broad projects (technical, procedural, organizational) for large clients.
• Ability to explore and assess substantial complexity and discern and develop actionable recommendations and work plans.
• Highly analytical, technically proficient, and able to learn new environments, new tools, and software usage.
• Drive to solve problems efficiently, creatively, and independently.
• Ability to collaborate with colleagues for broader solutioning of client/project needs
• Demonstrated writing and communication skills that engage multiple audiences.
• Professional proficiency in written and spoken English sufficient to communicate with both technical and non-technical stakeholders and staff effectively and accurately through all levels of the agency. 
• Demonstrated commitment t