Leasing & Occupancy Specialist I (BJ Wright Court Apartments)

WinnCompanies is looking for a Leasing & Occupancy Specialist I to join our team at BJ Wright Court Apartments, a 272-unit mixed-income community located in Chicago, IL.
In this role, you will be responsible for all day-to day leasing and marketing activities related to apartment rentals, move-ins, re-certifications and lease renewals at a mixed income property. The ideal candidate will also provide outstanding service to customers, residents, and clients while maintaining budgeted occupancy at the highest attainable rents at all times.
The pay range for this position is $23.00-$25.00 per hour dependent on experience. The selected candidate will adhere to the following schedule: Monday through Friday from 8:00AM to 5:00PM.

Responsibilities

• Interact with prospective and current residents to achieve maximum occupancy.
• Generate and manage traffic, lotteries, wait list,  property tours, leasing apartments, qualifying prospects and following up on prospect leads.
• Prepare lease documentation applicable to program types and complete move-in paperwork and procedures.
• Maintain applicable databases ensuring tour routes, amenity areas and show units are to company standard.
• Deliver customer service that exceeds expectations for new and current residents.
• Educate and implement WinnCompanies programs, processes and policies to new and current residents as applicable.
• Review, prioritize and distribute resident service requests as required.
• Assist with the planning and facilitation of property events or programs required by the mixed income program guidelines.
• Assist on-site management with ensuring all marketing documents, supplies, reports, advertisements and web content are current and updated a necessary based on property, regional or corporate initiatives.
• Maintain relationships with area businesses, local housing offices, employers and real estate brokers to generate new business or to maintain an extensive waiting list for all unit types.
• Remain current with local events and hiring trends that may have an impact on the property.
• Responsible to gather appropriate documents by program type for residency approval submission to the appropriate person or third party vendor for review and approval during application or recertification process.
• Remain up to date with any/all Federal, State and/or other regulatory requirements and programs.

Requirements

• High school diploma or GED equivalent.
• 1-3 years of relevant work experience.
• Experience with various computer systems, including Microsoft Office.
• Outstanding verbal and written communication skills.
• Excellent customer service skills.
• Superb attention to detail.
• Strong organizational and time management skills.
• Ability to be a self-motivated problem solver.

Preferred Qualifications

• Associate's degree.
• COS and / or TCS certification.
• NALP / SHCM certification.
• Knowledge of Yardi or Real Page software.
• Experience in property management, affordable/tax credit programs, hospitality, customer service, sales, retail, or restaurant industry.

Our Benefits:Regular full-time US employees are eligible to participate in the following benefits: - Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday) - 401(k) plan options with a company match - Various Comprehensive Medical, Dental, & Vision plan options - Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution - Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance - Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions) - Tuition Reimbursement program and continuous training and development opportunities - Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options - Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!) - Flexible and/or Hybrid schedules are available for certain roles - Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families - To learn more, visit winnbenefits.com
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