Salesforce Solution Architect -Manager - Customer Technology - Location Open

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.  At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.  

​EY advises clients to understand, architect, select and implement leading edge solutions required to efficiently run their businesses, with a focus on Digital and Cloud. These service areas span E-commerce, Solution Architecture, Mobile Applications, Digital Platform Architecture, Digital Technology Strategy, and Digital IT Operations.    

 

The opportunity   

This is a rapidly growing area, so you will have plenty of opportunity to spread your wings and develop your skillset to keep up with the ever-growing demands of the digital landscape. Most of your time will be spent embedded with our clients' team and we'll look to you to provide our clients with a unique business perspective on how they must continue to innovate and remain competitive in this ever-changing industry.   

Salesforce.com Solution Architects drive enterprise Salesforce.com implementations, including all project phases such as discovery, definition, build, test and deploy. After our sales team wins a project, you'll become the main contact person for the client to manage their project to make sure it's delivered on-time and on-budget.     

 

Your key responsibilities   

You will focus on the evaluation, design, customization and optimization of Digital and Cloud based solutions. You will team with various EY groups with digital capabilities to pursue and deliver digital engagements and deliver solutions that will bring our client's digital vision and strategy to life.    

You'll work with the client to define their requirements and then you'll lead the system architecture process. Once that's complete, you'll oversee the configuration and development, in parallel with the project manager and technical architect. You will be responsible for ensuring the overall implementation meets the business requirements.   

 

Skills and attributes for success 

• Excellent oral and written communication skills, comfort leading conversations with audiences of all levels 
• Ability to lead discovery meetings to identify system requirements and establish an understanding of business processes with the client 
• Experience in Salesforce (SFDC) CRM and multiple end to end implementations 
• Salesforce integration experience, and experience with a variety of middleware tools 
• Deep experience with Salesforce, APEX APIs, APEX Triggers, VisualForce, Apex Classes, Apex Web Services, APIs, AppExchange, and Salesforce.com s-controls 
• Hands on experience configuring Salesforce.com, Workflow Alerts and Actions, and Approval Workflows 
• Ability to lead the solutioning and design of the Salesforce platform, and identify gaps between current and future state 
• Knowledge of Salesforce configuration and platform capabilities 
• Work with developers to define and create specifications for any custom code or data migration requirements 
• Ability to create and manage project timelines and project economics to ensure on-time and on-budget delivery 
• Ability to identify potential risks (people and technology), develop plans for mitigation, and support the change management efforts  

 

To qualify for the role you must have 

• Strong oral and written communication skills, comfort leading conversations with audiences of all levels 
• Bachelor's Degree in Business Systems or related field (MBA a plus) 
• 5+ years of experience implementing Salesforce.com with teams of 5 or more people, and have hands on experience with configuration and customizations 
• Familiar with relational database concepts 
• Self-starter and able to handle multiple tasks and priorities 
• Excellent communication, leadership and client development skills 
• Salesforce.com certification(s) 
• Willingness to travel based on client need

 

Ideally, you'll also have 

• Degree emphasis in Computer Science, IT, Computer Engineering, MIS, Mathematics desired; Master's degree in one of these areas preferred 
• Certifications and prior consulting experience highly preferred  

 

What we look for  
We're interested in passionate leaders with a strong vision and a desire to stay on top of trends in the Digital and Emerging Technology space. If you have a strong passion for helping businesses achieve their digital strategy, this role is f