Director of Operations - ASC

Description

Job Description: Director of Operations, ASC

Department: Administration

Reports to: Chief Operating Officer

Job Summary

• Responsible for directing, coordinating, and controlling all aspects of the operating functions, processes, and staff of the facility while demonstrating the primary goal of efficiently providing surgical services that exceed customer expectations and improve clinical and financial outcomes.

Responsibilities and Expectations

• The daily operation of the facility.
• Serving, along with any committee appointed for the purpose, as a liaison between the partners, anesthesia group, and all departments of the facility.
• Reporting the pertinent activities concerning the facility to the executive team and partnership at regular intervals.
• Appointing a person responsible for the facility in the absence of the Administrator.
• Planning for the services provided by the facility and the operation of the facility.
• Overall management of the Partnership as outlined in applicable rules and guidelines

Business Operations

• Ensure compliance with all policies and procedures as related to internal controls.
• Develop, monitor, and control the staffing needs, operations budget, and capital budget.
• Develop, monitor, and control the purchasing plan to stay within the proposed budget and maintain compliance with group purchasing initiatives.
• Ensure compliance with government regulatory agencies and accrediting bodies.
• Negotiate and control all external contracts, such as those with physicians, ancillary services, plant maintenance, and purchasing agreements.
• Establish pricing for procedures based on cost analysis and local market standards.
• Develop and ensure compliance with appropriate departmental policy and procedure manuals for use by the staff.
• Closely monitor variations in the financial performance of the facility to avoid cash flow problems.

Personnel Administration

• Hold monthly staff meetings outlining goals and priorities of the facility.
• Manage exempt and non-exempt employees in accordance with the facility policies utilizing sound principles of practice and fairness.
• Review employee performance as evaluated by their respective managers, ensuring that reviews occur as scheduled or at least annually for each employee.
• Review and approve the disciplinary action and/or discharge of employees.
• Evaluate management performance and other staff as designated.
• Approve the addition or deletion of positions as well as approve applicants for employment in new or vacant positions. 
• Implements a program of job-based orientation, training, and ongoing evaluation for all employees.
• Manage all employee files and records.
• Provide educational opportunities for professional staff development. Promote the implementation of positive customer relations by the employees and physicians.

Clinical Services

• Ensure that the surgical programs and clinical services are in compliance with the respective components of regulatory body and accrediting body standards. Work in conjunction with the Medical Director and Medical Executive Committee in the evaluation and development of existing and new surgical services at the facility.
• Manage the clinical departments of nursing, central supply, housekeeping, and supervise the contracted services of laboratory, pharmaceuticals, laundry, and biomedical engineering.
• Monitor the adequate function of surgical equipment and patient care equipment through contracted services and follow-up on repairs.
• Identify and develop new services defined as appropriate for ambulatory surgery centers.
• Foster positive public relations, marketing, and planning.

Quality Improvement

• Develop, evaluate, and promote implementation of a continuous quality improvement program.
• Administer the infection control program and medical staff review of the quality improvement program.
• Identify and correct quality care issues.
• Develop statistical indicators to use in evaluating the overall operations and quality of care provided.
• Serve as a member of the Quality Improvement Committee.

Medical Staff Relationships

• Process the credentialing of practitioners of the facility.
• Collaborate with the Medical Director in the review and revision of the Medical Staff Bylaws and Rules and Regulations on a biannual basis.
• Collaborate with the Medical Director and serve as a liaison in problem areas with the medical staff. Promote positive relationships between employe