Administrative Assistant-ZR_24903_JOB

This is a remote position.

Role Name: Administrative Assistant

Schedule:

• 40 hours per week
  
• Monday through Friday plus two Saturdays every month, 10am to 6pm Central with a 30-minute paid break
  

Client Overview

Join a thriving and established home care agency that makes a meaningful difference in people’s lives every day. This growing healthcare services business has built a reputation for excellence and maintains long-term relationships with both clients and team members. The company values loyalty and invests in their people for the long haul - with current team members who have been with the organization for 4-6 years. You’ll be working directly with the business owner in a supportive environment where comprehensive training is provided and your professional growth is prioritized.

Job Description

This is an exciting opportunity to become the primary voice and front-line representative for an established home care business. You’ll serve as the crucial communication bridge between the company and its clients, handling all voice interactions while working alongside a skilled backend support team. This role offers the perfect blend of customer service excellence and administrative support, with comprehensive training provided to help you master the home care industry. You’ll have the chance to build lasting professional relationships while contributing to a business that genuinely improves people’s quality of life.

Responsibilities:

• Handle all incoming phone calls for the business
  
• Manage email communications and correspondence
  
• Provide direct personal assistance to the business owner
  
• Serve as the primary voice representative for client interactions
  
• Handle front-facing customer service tasks while coordinating with backend support team
  
• Learn and navigate the company’s home care management system
  
• Conduct outbound calls as needed for business operations
  
  

Requirements:

• Excellent English communication skills (both written and verbal)
  
• Strong phone presence and professional communication abilities
  
• Willingness to learn and be trained on home care industry processes
  
• No prior healthcare or home care experience required
  
• Ability to work independently and take direction
  
• Reliable internet connection and professional work environment
  
• Commitment to long-term employment relationship
  

• HMO Coverage for eligible locations
  
• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job